Marine Legal Claims Executive

Role Summary : We are seeking a diligent and detail-oriented Claims Executive to join our dynamic team. The individual will be responsible for managing and processing claims related to the shipment of goods, ensuring the efficient and fair resolution of issues while maintaining high levels of customer satisfaction.

Employment Type : Permanent

Reports to : General Counsel, Legal & Claims

Location : Barcelona, Spain

Role and Responsibilities :

Claims Management

• Receive, review, and process claims submitted by customers for damaged, lost, or delayed shipments.
• Conduct thorough investigations to determine the validity and extent of claims.
• Coordinate with relevant departments such as logistics, operations, and customer service to gather necessary information and documentation.
• Assess the liability and calculate the compensation for valid claims based on company policies and regulations.
• Prepare detailed claim reports and maintain accurate records of all claim activities.
• Ensure timely resolution of claims in compliance with legal requirements and company standards.
• Receive, review, and process claims submitted by customers for damaged, lost, or delayed shipments.
• Conduct thorough investigations to determine the validity and extent of claims.
• Coordinate with relevant departments such as logistics, operations, and customer service to gather necessary information and documentation.
• Assess the liability and calculate the compensation for valid claims based on company policies and regulations.
• Prepare detailed claim reports and maintain accurate records of all claim activities.
• Ensure timely resolution of claims in compliance with legal requirements and company standards.
• Handle claims for the various X-Press Feeders commercial hubs – Asia, Europe, Americas. This includes claims from / against customers, vessel owners, and terminals.
• Report claims to and / or liaise with P&I clubs, correspondents, and surveyors.
• Manage charterparty disputes and ensure time bars with customers, owners and terminals are adhered to.
• Assist hubs with urgent requirements on carriage of cargos / LOI or other matters in consultation with the P&I club.

Off-Hire Claims

Damage Reports

Claim Updates

CP Check

Reporting and Analysis

Requirements :

Education and Experience

Skills and Competencies

Personal Attributes

Join our team and be part of an exciting journey towards personal and professional growth to make a real impact on global trade. If you are interested in the career opportunity, we invite you to apply today.

We regret that only shortlisted candidates will be contacted.

Attention to recruitment agencies :

X-Press Feeders / Eastaway operates with a preferred supplier list (PSL) for recruitment purposes. As such, we will not be considering or accepting unsolicited applications from non-PSL agencies for the role currently available. We kindly request that you refrain from submitting applications on behalf of your clients. Thank you for your understanding and cooperation.