Payroll Manager

Overview

Your main purpose : Coordinate, and supervise the Payroll Managers, ensuring proper execution of payroll processes across all areas or countries under their responsibility. Implement, and maintain policies, procedures, and internal controls for payroll management, ensuring alignment with best practices and current regulations (labor, tax, and accounting). Analyze and interpret legislative or regulatory changes affecting payroll, assess their impact, and lead the implementation of necessary adjustments. Serve as the main point of contact for management (GMs) and other key areas (C&B, Finance, Legal) on payroll, audits, and compliance matters. Ensure the accurate collection, validation, and processing of time and attendance data, salaries, deductions, taxes, benefits, and other payroll incidents. Review and approve time sheets, incidents (bonuses, commissions, flexible compensation, etc.), and any payroll changes. Benefits administration : Ensure that all employee benefits and compensation plans are correctly applied. Manage the resolution of complex or escalated incidents raised by Payroll Managers, ensuring timely and professional responses to employees and stakeholders. Oversee the timely submission and payment of payroll taxes, social security, and other fiscal obligations, ensuring compliance with regulatory authorities. Review and approve payroll-related accounting reconciliations, ensuring proper integration with the finance area and accuracy of reports. Manage and coordinate internal and external audits, preparing the required documentation and responding to payroll-related findings. Participate in special projects, such as the implementation of new payroll systems, process improvements, acquisition integrations, or international expansion. Prepare and present executive reports and periodic analyses on payroll management, identifying risks, improvement opportunities, and relevant trends. Maintain effective relationships with external payroll, software, or consulting service providers, ensuring compliance with service level agreements.

What will you bring?

Education & Experience : Bachelor’s degree in Human Resources, Business Administration, Finance, or related field. Master’s degree or postgraduate training in Payroll Management, Labor Law, or Compensation & Benefits is a strong plus. Minimum of 5–7 years of experience in payroll, with proven experience managing payroll in a multi-site or international environment, ideally within hospitality, retail, or similarly complex operational industries.

Technical Skills : Deep understanding of payroll systems, timekeeping tools, and integration with accounting and HRIS platforms (e.g., SAP, Meta4, Workday, SuccessFactors, Oracle). Strong knowledge of local and international payroll laws, tax regulations, and compliance standards (e.g., IRPF, SS, GDPR). Experience with benefits administration, flexible compensation schemes, and payroll tax reporting.

Leadership & Communication : Excellent communication and interpersonal abilities to interact with senior management, finance, legal, and external providers. Skilled in problem-solving and conflict resolution, especially in complex or escalated payroll cases.

Compliance & Audit : Experience handling internal and external audits, ensuring compliance with legal and corporate standards. Ability to analyze and interpret regulatory changes and translate them into operational updates.

Languages : Fluent in English and Spanish. Other languages (e.g., Portuguese) are an asset in international environments.

Other : High level of confidentiality and ethical conduct. Analytical mindset with a keen eye for detail. Ability to manage change, drive projects, and lead system implementations or transitions.

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