Dutch Customer Service Advisor

Are you done with the fact that every day is the same? Switch it up and take on a new adventure by starting a new job abroad! You can experience a new job in which you can grow on a professional level. But also experience a new country, a new culture, meet new people and learn a new language. Barcelona is the perfect city for this new adventure! With its rich culture and diverse population you will be able to experience loads of new things. Sounds like an adventure for you? Check out this position!

Your role

You will be working on a project with relatively simple processes, but accuracy is an absolute must and you will be the main contact point for customers who have questions or issues with a banking application. There is a training program in which you will go through all the aspects of the job. The training period consists of 5 days.

Profile

Fluent in Dutch (C2)

Working proficiency in English

Call centre experience is an added value, but not required

Basic computer skills are necessary

Able to follow procedures around sensitive data

You can submit proof that you are free of criminal offences

Flexibility and punctuality regarding working hours (shifts including evening and weekend services)

Our ideal candidate is

Communicative and empathetic

Disciplined and accurate

Respectful and positive towards customers

Solution-oriented thinking

Patient

Reliable

Our offer

Paid training

Free Spanish lessons (once a week)

Unique, atmospheric, people-oriented call centre, with a good dose of fun

Market-based basic salary with bonus

Employee benefits such as meal cards, transport cards and private insurance

Growth opportunities

Location

Barcelona, Spain

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