German) Customer Service Representative
About the job (German) Customer Service Representative
Location : Barcelona, Spain
About the Company :
Are you ready to launch your international career with a globally renowned company that prioritizes its employees?
Join a dynamic and multicultural team in Barcelona ! Work in a cutting-edge environment focused on new technologies, offering endless opportunities for professional development and growth.
Your Responsibilities :
- Provide exceptional customer support via email and phone in a friendly, professional manner.
- Respond to customer inquiries regarding products and services, offering accurate and relevant information.
- Track and follow up on customer interactions to ensure effective communication.
- Manage and resolve customer requests within the designated timeframes.
- Ensure customer satisfaction while adhering to the companys standards.
- Uphold the companys image by delivering high-quality service to customers.
Requirements :
Fluency in German (C2 level) ; a native level is highly preferred.Advanced English skills (minimum B2 level) ; a test will be conducted during the recruitment process.The position is on-site in Barcelona (no remote work or telecommuting).Valid EU ID or passport to sign a contract in Spain (no visa sponsorship or other permits provided).A clean criminal record will be required.Competitive salary with performance-based bonuses.Comprehensive initial training and ongoing learning opportunities.Modern, spacious office in an attractive Barcelona location.Fun team activities and a supportive work environment.Full-time contract (39 hours / week), Monday to Friday, 9 : 00 AM to 6 : 00 PM.How to Apply :
Submit your updated CV with your application.Expect a call from our recruitment team.Complete the selection process, including a B2-level English test.Start your exciting new adventure in Barcelona!J-18808-Ljbffr