Customer Support Specialist with Dutch

Join one of the biggest telecom brands in the Netherlands—now expanding with a people-first mission. With over 8 million users, this no-nonsense company delivers fast mobile, internet, and TV services with a human touch. In sunny Valencia, become the friendly voice of a brand that’s all about making tech simple and connections real.

Location : Valencia, Spain

Work Model : On-site

Employment Type : Full-time

Industry : Telecommunications

Languages : Dutch (C2), English (B2 or higher)

Compensation : Competitive salary + relocation support + benefits

As a Customer Support Specialist , you’ll help customers navigate their digital world—no scripts, no robotic replies, just real impact. You’ll be part of a growing, high-performance team that values sharp minds and social hearts. 🌞💬

What you’ll do :

Be the go-to expert for customer questions via phone, chat, or email

Guide users through solutions with patience, empathy, and clarity

Spot issues and solve them—or escalate when needed

Represent the brand’s tone : friendly, human, and efficient

Keep customer records accurate and up-to-date

Collaborate with other teams to improve support processes

What we’re looking for :

Native-level Dutch speaker (C2); other languages are a plus

Previous customer service experience is a bonus

Excellent communication and problem-solving skills

Empathy and people-first mindset

Fast learner with a passion for tech

Willing to relocate and available to start in September, October, or November 2025

What you’ll get :

Relocation support, including help with Spanish paperwork

The adventure of your life in sunny Valencia

Daily healthy meals, boot camps, and team activities

Free Spanish classes

A multicultural, international team culture

Professional and personal development opportunities

Access to mental health support and private Spanish health insurance

Ready to live and work by the Mediterranean? Apply now and start your Valencia chapter! 🌊🇪🇸

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