Housekeeping Manager (m / f / d)

Overview

As the largest flexible housing company globally, our mission is to provide access to housing anywhere, for everyone. We're passionate about creating solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about hospitality and would like to join a dynamic, talented, and diverse team of professionals from all around the world — you are in the right place!

About the project

This isn't just a new property; it's the launch of a game-changing brand set to redefine urban living in Málaga / Torremolinos. As part of a new concept that blends the best of traditional hospitality with cutting-edge flexible living solutions, Hotel OCEANIKA will serve a diverse clientele of both short-stay guests and long-term residents. Your role is vital in bringing this innovative vision to life, ensuring a seamless and exceptional experience for every guest and member.

The ideal candidate will oversee all operational aspects for both short-stay and long-stay guests, ensuring a seamless experience, maintaining high standards of guest satisfaction, and driving the property's financial performance. You will be instrumental in bringing this innovative concept to life, playing a pivotal role in ensuring exceptional service delivery and maximizing guest satisfaction.

About the role

We are looking for a detail-oriented and dedicated Housekeeping Manager to oversee all aspects of cleanliness, order, and presentation at Hotel OCEANIKA. You will play a key role in ensuring our property reflects the highest standards, creating a welcoming and comfortable environment for both short- and long-term guests. From managing outsourced teams and suppliers to maintaining inventory and quality control, you will be at the center of ensuring every space feels like home.

As part of this exciting brand launch in Málaga / Torremolinos, you will help bring our innovative concept of flexible living to life. If you take pride in setting high standards, leading teams with care, and ensuring every detail contributes to an exceptional guest experience, this role is for you.

Your Responsibilities :

• Oversee the overall cleanliness and presentation of the property, ensuring it adheres to our established standards.
• Manage communication and collaboration between the Housekeeping service provider, Linen company provider, and other relevant teams.
• Develop schedules and delegate tasks to outsourced housekeeping staff.
• Train and supervise the housekeeping team to guarantee they understand and maintain our property standards.
• Monitor and manage sold room reports, verify room status, prioritize cleaning tasks, and update guest room information.
• Manage and track guest supplies, linens, cleaning products, and chemicals.
• Ensure adherence to key control procedures.
• Manage and process lost and found guest items.
• Generate monthly reports on outsourced attendance, stock inventory, and other relevant data for leadership and guest service teams.
• Track and analyze missing and damaged room supplies, towels, and linens to identify areas for improvement.
• Manage the ordering process for room supplies, cleaning products, and chemicals.

Your Qualifications :

What we offer :

If you're passionate about making every stay truly unforgettable and are excited to be part of a game-changing brand launch, we want to hear from you!

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