Danish Customer Service Representative for Booking

Description

We are looking for an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player. This is the right job for you!

Responsibilities

As a customer support advisor for Booking, you will be in charge of understanding and identifying customer needs. You will be listening, responding, and mediating between our international travellers and accommodation suppliers all over the world, always ensuring a high level of customer service. You will clarify inquiries about service, payment, and technical requirements, provide accurate information, and follow set processes via email and phone.

Requirements

Requirements Danish : C2 level and advanced English.

• Excellent communication and inter-personal skills, both written and spoken.
• User-friendly PC skills : Office 365, CRM Database, and other internal platforms.
• A problem-solving and solution-driven mentality.
• A positive, motivated mindset that will help you deal with tricky customer problems.
• Goal-oriented work approach.
• An open mind to changing priorities and business processes.
• Affinity with accommodation platforms.
• Experience within customer service or contact center environments will be valued.

Desirable Skills

Offer

#J-18808-Ljbffr