IT Systems Administrator

Smartedge’s Client is looking for an individual to help with their IT Systems Administrator (Mac / iOS, M365, and Teams / Cisco Focus) @ Spain (Remote Working)

Key area :

We are seeking a highly skilled and experienced IT Systems Administrator to join our team. This role will be pivotal in managing and optimizing our critical IT infrastructure, with a specific focus on Mac / iOS device management, Microsoft 365 administration, and our Teams video conferencing solutions integrated with Cisco hardware. The ideal candidate will be a proactive problem-solver with a deep technical expertise across these key platforms.

• The successful candidate will be responsible for the optimization, troubleshooting, and daily management of the following environments :
• Mac / iOS Device Management
• Administer and maintain our Mac and iOS device fleet using Microsoft Intune (Microsoft Endpoint Manager).
• Develop, deploy, and manage configuration profiles, application deployments, and security policies for Mac and iOS devices.
• Ensure device compliance, implement Zero-Touch deployment (e.g., Apple Business Manager), and manage lifecycle for all Apple hardware.
• Troubleshoot complex hardware, software, and networking issues unique to the Mac / iOS ecosystem.
• Microsoft 365 Administration
• Provide advanced administration and support for the full Microsoft 365 suite (e.g., Exchange Online, SharePoint Online, OneDrive).
• Manage user identities, access, and security within Azure Active Directory (Azure AD), including hybrid identity solutions, conditional access policies, and Multi-Factor Authentication (MFA).
• Utilize Microsoft Endpoint Manager (MEM / Intune) for administration beyond Apple devices, including policy management and device enrollment.
• Manage and administer the various Microsoft Admin Portals (e.g., M365 Admin Center, Security & Compliance).
• Teams Video Conferencing and Cisco Integration
• Manage and support our Microsoft Teams video conferencing solutions.
• Specialize in the integration and management of Cisco hardware (e.g., Cisco Webex Devices, room kits) within the Teams ecosystem.
• Administer the Teams Pro portal and related Cisco device management interfaces to ensure optimal performance and functionality of conference room systems.
• Troubleshoot complex A / V, network, and connectivity issues related to the Teams and Cisco integration.
• Proven expertise in Mac / iOS device management using Microsoft Intune.
• Extensive experience with Microsoft 365 administration, including Azure AD, Conditional Access, and security best practices.
• Strong experience managing and integrating Microsoft Teams with third-party conferencing hardware, particularly Cisco.
• Familiarity with the Teams Pro portal and Cisco device management for video conferencing.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Ability to work independently, manage multiple priorities, and contribute effectively to a team environment.
• Relevant industry certifications (e.g., Microsoft Certified : Modern Desktop Administrator Associate, Cisco certifications) are a strong plus.
• Excellent English B2-C1

If this sounds like a role you would be interested in or if you know someone in this field.

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