Customer Service Liaison

About this role :

Customer Care Representative

You'll be the trusted point of contact for our EU customers, managing the full order-to-cash cycle and ensuring smooth operations.

This is a key role in delivering exceptional customer service and support to our clients.

In this position, you'll work closely with the sales team to identify growth opportunities and provide top-tier customer satisfaction.

The ideal candidate will have excellent communication skills, be proactive, and possess a strong understanding of customer needs.

• Job responsibilities :
• Manage the full order-to-cash cycle
• Provide top-tier customer service and support
• Work closely with the sales team to identify growth opportunities
• Nurture leads and assist the sales team in commercial activities

What we offer :

A dynamic and supportive work environment

Opportunities for professional growth and development

A competitive salary and benefits package

About us :

We're a global company with a local heart, serving the electronics, automotive, and industrial sectors.

We specialize in high-performance chemical products, including lubricants, cleaners, degreasers, and anti-corrosion agents.

With production sites in Belgium, the UK, and South Africa, and sales offices across Europe and the Middle East, we're a force to be reckoned with.