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People & Knowledge

People & Knowledge

AlanBilbao, País Vasco, España
Hace más de 30 días
Descripción del trabajo

Overview

Join to apply for the People & Knowledge role at Alan .

Alan is building a vertically integrated health partner that connects insurance and smart healthcare delivery. Our mission is to help people live in good health to 100 while turning health benefits from a cost centre into the employer’s most valuable investment. We are a 600-person team across France, Spain, Belgium, and Canada, serving more than 700K members and partnering with 32,000+ companies. We value transparency, distributed ownership, and bold, collaborative work.

Role and focus

Role and focus

The role is designed with 70% of time on Knowledge Management and 30% on People Ops topics, supporting Alaners with daily People questions. This split may evolve over time as knowledge management activities shift toward other projects.

What you will do

  • Knowledge Management (70%)
  • Reshape the knowledge management strategy to align with our distributed ownership model and fast-paced environment.
  • Collaborate with community leads and documentation referents.
  • Enhance our use of AI for knowledge sharing.
  • Drive continuous improvement in processes, tools, and expertise development.
  • Own the documentation tool (Notion), including renewal, negotiation, and feedback.
  • As a second step, improve use of other knowledge tools such as GitHub, Slack and Google Drive.
  • People Ops and Growth (30%)
  • Serve as the first point of contact for People-related inquiries.
  • Potential evolutions include contributing to People Growth topics, owning internal communications, and managing individual situations.

What you need

  • An appetite for knowledge management and People topics.
  • An appetite for AI, automation and process improvement.
  • A mix of operational capability, scrappiness, and outside-the-box thinking.
  • Strong communication skills and the ability to convey ideas constructively.
  • A love of challenges and the energy to give your best.
  • Efficient project management and problem-solving skills.

    • Language requirements

  • Professional fluency in English (spoken and written).

    • Level

  • For this role we target a B0-C1 level on our grid.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Other

    • Industries

  • Insurance

    • Perks & benefits

  • Flexible office options (HQ office, sponsored co-working hubs, or full-remote with home office equipment sponsorship).
  • Top-tier tools : MacBook Pro, peripherals, and headphones.
  • Flexible vacation policy and working hours.
  • Transport benefits (country-specific).
  • Coaching as a core growth culture, with a dedicated coach from day one.
  • Learning & training opportunities with flexible budgets.
  • Generous equity packages and comprehensive healthcare insurance for you and your family.
  • Parental leave for new parents.

    • Important note : We hire people, not roles. If you’re excited about this opportunity but don’t check every box, we’d love to hear from you. Everyone, regardless of background, should feel free to apply as it can bring learnings or success.

    Check out our About Alan and Career pages for more information.

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    People • Bilbao, País Vasco, España