Manager Risk Management

Overview

Join to apply for the Regulatory Manager role at American Express.

At American Express, our culture is built on a long history of innovation, values, and leadership behaviors, with a commitment to back our customers, communities, and colleagues. This Madrid-based Regulatory Manager position supports the Global Merchant Network Services (GMNS) continental Europe team and reports to the Business Enablement Director within the American Express Payments Europe, S.L (AEPE). The role focuses on Regulatory Change Management (RCM) tracking, development and governance, regulatory reporting obligations, first-line process and policy stewardship, and privacy risk management.

How you will make an impact in this role? The ideal candidate will have an excellent understanding of risk management, the regulatory landscape in which American Express operates, and knowledge of data protection and privacy regulations. The role requires the ability to build strong working relationships and influence delivery and outcomes at multiple levels of the organisation. The position is part of the Business Enablement team and collaborates with Control Management, Operational Risk (GMNS Ops), Internal Audit Group, General Counsel Organization (GCO), and Compliance.

Responsibilities

• Leadership of RCMs : assess operational impact, build action plans in alignment with compliance and risk advisory, own changes required.
• Internal reporting of RCMs : manage status reporting and provide updates to Control Management and other stakeholders.
• RCM Governance : coordinate governance structure for RCMs with Compliance and other stakeholders, escalate high risk / high complexity RCMs as needed.
• Analyze regulatory and legal implications for applicable mandates under RCMs and support business implementation.
• Regulatory reporting : support the regulatory reporting team and ensure readiness to respond to regulators’ requests in a timely manner; assist with cross-border report coordination.
• Privacy : lead first-line privacy implications, act as business representative in privacy projects, follow up on key privacy risks, and coordinate efforts from a Continental Europe perspective; support second-line risk management in privacy risk identification, escalation, and solution implementation.
• Policies reviews and refresh : lead the review of first-line policies and processes requiring business input, manage governance around policy refreshes, and ensure approvals are documented.

Qualifications

Benefits

Offer of employment is conditioned on successful completion of a background verification check, subject to applicable laws and regulations.

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