People & Knowledge

Overview Join to apply for the People & Knowledge role at Alan

You. Better. With Alan. Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives. We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR. Our team of 600 people (still growing) operates across France, Spain, Belgium, and Canada.

How we do it?

About Alan and People & Knowledge People & Knowledge Knowledge management is the structure that helps to uphold our core values of transparency and distributed ownership. Becoming the architect behind the strategy is a real chance to play a key role at Alan and help scale our beloved culture.

The role is designed with 70% of the time spent on knowledge management and 30% on the fundamentals expected within the People team. This split is expected to evolve over time towards more People Growth topics, with knowledge management gradually taking up less bandwidth. Below is an overview of the role's key missions.

Responsibilities Knowledge management (70%)

Re-shaping the knowledge management strategy in alignment with our distributed ownership model. This will require creativity and scrappiness to fit within Alan's fast pace, ever evolving environment.

Liaising with community leads and / or documentation referents in communities.

Enhancing our use of AI for knowledge sharing.

Driving continuous improvement efforts, focusing on process enhancements, tool optimization, and expertise development.

Ownership of the documentation tool - currently Notion (including renewal, negotiation, feedback...).

As a second step) Improving Alan's use of other knowledge tools such as Github, Slack and GDrive.

People Growth and Ops (30%)

Supporting Alaners by being a first point of contact for their People enquiries.

As a second step) Contributing to People Growth topics.

As a second step) Taking ownership of internal communication at Alan could be an evolution for the role.

Managing individual situations could be an evolution as well.

Is it what you are looking for?

Qualifications You may be a great fit for this role if you have :

A strong interest in documentation / knowledge management.

Curiosity about HR.

Skills in AI, automation and process improvement.

A taste for operational tasks combined with a capacity for scrappiness and outside of the box thinking.

Strong communication skills and an ability to convey your convictions constructively.

Strong stakeholder management skills.

Efficient project management and problem solving skills.

Language requirements

Professional fluency in English (spoken and written).

Level range

For this role we are targeting to hire in the B1-C1 range on our level grid.

Perks & Benefits At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, We Offer

Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

All the tools you need. Top of the range equipment : Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

Flexible vacation policy and flexible working hours. Organize your time as you wish.

Transport. Country-specific commuter benefits.

Personal growth through coaching. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.

Learning & Training opportunities. Flexible Training policy, books and budget to attend and speak at conferences if the opportunity arises.

Fair rewards. Generous equity packages complement your base salary.

Delightful healthcare insurance. 100% of the contribution covered by Alan for you and your family.

Parental leave. Extended parental leave for all new parents.

Important note : we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman : Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Other

Industries : Insurance

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