Strategic Communications Director

Senior Strategic Communications Director

Celonis Madrid, Community of Madrid, Spain

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We\'re Celonis, the global leader in Process Mining technology and one of the world\'s fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes — and for that, we need you to join us.

We\'re a high-performing global communications team that thrives on independence, bold ideas, and challenging the status quo. We believe communications should drive business outcomes — not just headlines — and we work as one unified team to make that happen. We\'re one of only 29 decacorns in the world right now, growing fast, and doing historic things.

The Role

We\’re looking for a sharp, trusted, and highly responsive Strategic Communications Director to help safeguard Celonis\’ global brand reputation, support our public affairs efforts, and proactively pursue our positioning for key topics with the relevant top level media. You will partner closely with our VP of Communications to shape narratives, navigate sensitive issues, and ensure timely, accurate, and aligned external messaging. You will bring strong media instincts, excellent judgment, and established relationships with Tier 1 global outlets such as the Financial Times, The Economist, Reuters, Bloomberg, CNBC, WSJ, NYT and many others.

This role will also have a strong focus on public affairs and external stakeholder engagement, including building relationships with policy influencers, trade associations, and government stakeholders in priority regions like the US, UK and DACH. You\'ll help position Celonis as a strategic voice in the AI and enterprise tech conversation.

What You\'ll Do

This is a high-impact opportunity to help shape how the company shows up in moments that matter most. You\'ll work closely with senior leaders and play a key role in fostering the company\’s reputation on a global stage — all within a supportive, collaborative communications team.

Strategic Issues & Reputation Management

• Proactively pursue our positioning for key topics with the relevant top level media
• Partner with the VP of Communications to support global issues and crisis response, including drafting reactive statements, media responses, and internal updates
• Lead media engagement during high-stakes or sensitive events, ensuring positive coverage
• Monitor media and reputational risk indicators, flag emerging issues, and help develop response strategies
• Strengthen relationships with global business and financial journalists in tier 1 media outlets like the FT, WSJ
• Prepare executive briefing documents, Q&As, and talking points for media engagements on high-profile topics
• Contribute to crisis communications playbooks and escalation protocols in collaboration with Legal and other teams as needed

Public Affairs & Policy Communications

What You Bring

You must be a self-motivated, passionate, resourceful, responsible communications professional with the confidence and experience to lead complex, strategic programs.

What Celonis Can Offer You

About Us

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It\’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Celonis Inclusion Statement : at Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that\'s when creativity and innovation happen.

Your Privacy : Any information you submit to Celonis as part of your application will be processed in accordance with Celonis\’ Accessibility and Candidate Notices. By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

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