Danish Speaking Customer Service Manager

Danish Speaking Customer Service Manager

We are looking for a Danish-speaking Customer Service Manager to join an international digital marketing and customer engagement team.

This position offers the opportunity to collaborate with a diverse, multilingual team while influencing the online marketing landscape in the Danish market.

Key Responsibilities

• Engage in consultative conversations with business clients to understand their marketing goals and provide tailored strategic recommendations.
• Collaborate with companies and agencies to enhance campaign performance and maximize their advertising investment.
• Identify opportunities to introduce value-added solutions and contribute to business growth through upselling or cross-selling when suitable.
• Consistently achieve individual performance targets while maintaining a high standard of customer experience.
• Communicate professionally and proactively with clients via phone, email, and virtual meetings.

Requirements

Bachelors degree or equivalent professional experience.

Native-level Danish (C2) proficiency.

Fluent English communication skills (spoken and written).

Strong analytical, problem-solving, and presentation skills.

Proactive, collaborative, and comfortable working in a

target-driven environment.

What We Offer

Professional development and continuous training.

Dynamic, supportive team culture.

Compensation & Benefits

Competitive salary : 23,000- 30,000 gross per year (based on experience)