Site Engineer II

Overview Based in Barcelona, the Site Engineer II (SE) core responsibility is to perform infrastructure related activities in our Data Centres to ensure a reliable and efficient operation of the technical infrastructure. This is achieved through maintenance, testing and surveillance of all assets installed. The Site Engineer II is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. The Site Engineer II role is critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation.

Responsibilities Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data center operations.

Contribute to the DC operating energy efficiency and implement assigned optimization measures.

Provide solutions for site management and adhere to SLAs agreed in customer contracts.

Ensure site overall appearance and cleanliness, escalating shortfalls when necessary.

Proactively indicate and report if SLAs are in danger of being breached.

Ensure all work is carried out within a safe system and approved work processes, complying with best practice standards and legal requirements.

Maintenance And Repair Responsible for maintenance and repair works as assigned by Site Operations Management and / or planned by the Technical Ops Planning function. Make decisions with respect to maintenance tasks within the guidelines of local Site Management.

Coordinate and supervise subcontractors and external suppliers.

Responsible for trouble shooting, assembly, and the day-to-day scheduling of maintenance activities.

On-call Duties And Incident Management When applicable, on-call duty which includes monitoring and day-to-day infrastructure surveillance and inspections via regular site walks and monitoring the building management system.

Incident management in close cooperation with the Manager on Duty. Activate and execute Emergency Operating Procedures where necessary.

Pro-actively indicate and report if SLAs are in danger of being breached.

Documentation And Reporting Document progress, issues, and results of assigned maintenance tasks.

Draft MOPs, Change Requests (CR), and EOPs. Team management and leadership responsibilities as needed.

Supervise a team of Site Engineers I and II when required.

Provide leadership to site teams and contribute to decision-making for maintenance-related matters.

Support less experienced engineers with mentoring, advice, and training.

Hard Skills 2+ years of experience in mission critical operations and maintenance of large-scale electrotechnical and / or mechanical systems.

Technical education or certification in mission critical operations.

Education to a vocational level in a technical field and / or site engineering position.

Skilled in maintenance of electrotechnical and / or mechanical systems.

Preferably skilled in maintenance of fire detection and suppression systems.

Novice in maintenance of conveyor technique (elevators) and / or technical security systems (CCTV, Access Control).

HVAC mechanical and / or electrical knowledge.

Digital Realty internal certifications.

Proficient in utilizing various test equipment.

Soft Skills Excellent problem analysis skills.

Proactive with a customer- and business-focused mindset and able to identify ways to enhance services to deliver the best possible outcomes.

Attention to detail with a hands-on mentality.

Good communication skills.

About Digital Realty Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company\'s global data center platform, provides customers with a secure data meeting place and a PDx solution methodology for powering innovation and managing data challenges. Digital Realty operates a global data center footprint across 300+ facilities in 50+ metros in 25+ countries.

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