Business Development Specialist

What You Can Expect

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• Win, retain, and develop C & above customers through proactive "hunting" and relationship management.
  
• Develop a strong and constantly refreshed pipeline of opportunities, maintained and reported via the company CRM ("Sugar CRM"), following corporate SOPs.
  
• Conduct face-to-face sales meetings with prospects and customers, aligned with the schedule and strategy defined by inside sales and management.
  
• Assess prospective accounts for profitability, strategic relevance, and fit within Rhenus Air & Ocean objectives.
  
• Build rapport and trust with customers by understanding their business needs and industry challenges.
  
• Collaborate with internal stakeholders (Product Teams, Station Management, Key Account Management) to ensure customer satisfaction and smooth onboarding.
  
• Support the transfer of smaller (D-level) accounts to inside sales or other appropriate departments.
  
• Ensure the proper handover of strategic accounts to the Key Account Management team when required.
  
• Develop and implement strategies and tactics to meet and exceed sales and gross profit targets.
  
• Monitor customer activity, including shipment volumes, lost clients, and retention measures.
  
• Execute sales plans in line with the company's annual growth plan.
  
• Report all sales activity (Meetings, Contacts, Opportunities, Leads) accurately and on time in the CRM.
  
• Participate in all sales trainings scheduled by Rhenus Air & Ocean and actively share best practices.
  
• Recommend customer solutions based on strong industry and product knowledge.
  
• Identify and manage opportunities and risks to safeguard Rhenus A&O's business interests.
  
• Maintain high standards of compliance and professionalism, adopting to all internal policies and country regulations.
  

What You Bring:

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• Requires a minimum of 1-3 years field sales in freight forwarding or two years of operational experience.
  
• Good working knowledge of freight forwarding services, including ocean and air,
  

freight (import & export), consolidation.

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• Demonstrated competence in conflict management, decision making and strategic planning.
  
• Strong hunter mentality / good communication and interpersonal skills/Outstanding negotiation skills.
  
• Ability to think out of the box (Entrepreneur).
  
• Strong work-ethic and integrity.
  
• Native Spanish. xghoner Willingness to travel as well as fluency in written and spoken English.
  

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