B2B / Freelancing | Senior ServiceNow Consultant (Developer / Architect) - CPQ & AI | Madrid, Spain

We are looking for an experienced Senior ServiceNow Developer / Architect to join a growing CPQ and AI-focused practice.

Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.

In this hands-on role, you will design, develop and extend CPQ and Quote-to-Order solutions within ServiceNow CRM and Industry Workflows, working across Sales and Order Management (SOM), Customer Service Management (CSM) and the -powered CPQ platform.

The ideal candidate combines strong ServiceNow development expertise with experience building AI-enabled solutions using Now Assist and AI Agent Studio. Experience with CPQ solutions is highly valued, although knowledge can be developed on the job.

Location & Work Model

• 
  
• Madrid, Spain
  
• Candidates already based in Madrid are preferred
  
• Working hours: 09:00 - 18:00
  

Key Responsibilities

• 
  
• Design, develop and configure solutions across ServiceNow SOM, CSM and CPQ platforms.
  
• Build and extend -powered CPQ capabilities, including product configuration, pricing logic and order orchestration.
  
• Develop AI-enabled solutions using Now Assist and AI Agent Studio.
  
• Integrate ServiceNow solutions with CRM, ERP, billing and other enterprise platforms using REST APIs and IntegrationHub.
  
• Develop scoped applications, business rules, Script Includes, flows and UI components following ServiceNow best practices.
  
• Translate business requirements related to products, pricing and sales processes into scalable platform solutions.
  
• Contribute to technical design, estimations and architecture decisions.
  
• Support and mentor developers while promoting technical excellence and reusable standards.
  

Required Experience

• 
  
• 4+ years of hands-on ServiceNow development experience.
  
• Experience delivering solutions within ServiceNow CRM and Industry Workflows.
  
• Experience with Sales & Order Management (SOM), Customer Service Management (CSM), Product Catalogue or Order Management.
  
• Hands-on experience building AI capabilities on the ServiceNow platform, including Now Assist, AI Agent Studio, AI Agents, Virtual Agent or Predictive Intelligence.
  
• Experience with Flow Designer, IntegrationHub and scoped application development.
  
• Experience integrating enterprise applications using REST/SOAP APIs and OAuth/JWT authentication.
  
• Experience with UI Builder, Now Experience or Service Portal.
  
• Experience with Git, source control and Automated Test Framework (ATF).
  

Certifications
Mandatory

• 
  
• ServiceNow Certified System Administrator (CSA)
  
• ServiceNow Certified Application Developer (CAD)
  

Preferred

• 
  
• CIS-CSM or equivalent CRM-focused ServiceNow certification.
  

Nice to Have

• 
  
• experience.
  
• Experience with Salesforce CPQ, Oracle CPQ, SAP CPQ, Conga, PROS or Tacton. xcskxlj
  
• Knowledge of Agentic AI, MCP integrations or multi-agent orchestration.
  
• Experience in Manufacturing, Telecommunications, High-Tech, Industrial or Medical Devices sectors
  

Languages

• 
  
• English: Advanced (C1)
  
• Spanish: Professional working proficiency
  

If you are passionate about ServiceNow, CPQ and AI technologies and want to make an impact on complex enterprise transformation initiatives, we'd love to hear from you.

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