Customer Service Agent – Banking

Ready for a Career Move to Sunny Madrid

Join us as a Customer Service Agent Banking! Youll deliver essential client support for a major banking partner while living in one of Europes most vibrant Mediterranean coastal citiesknown for its incredible lifestyle rich history beautiful beaches and warm climate.

Role & Location Overview

• Role: Customer Service Agent Banking
• Location: Madrid Spain
• Work Model: On-site initially transitioning to a Hybrid model (combining remote and office days) as you settle in!

Schedule & Working Hours

• Shift: Afternoon Shift (15:00 22:00)
• Weekly Hours: 38.5 hours per week

Salary & Benefits Package

• Gross Salary: 16919.84 gross/year (1409.98 gross/month)
• Language Allowance: Includes a dedicated 129.27/month language bonus
• Sunday Premium: Additional 1.92 gross/hour for Sunday shifts
• Training: 25 days of fully paid comprehensive on-site training at ABAI offices in Rivas to set you up for absolute success!

Who We Are Looking For

• Education: High school education (Bachillerato) or equivalent
• Languages: Fluent command of German and Spanish (both oral and written)
• Skills: Strong communication teamwork collaboration and intermediate computer skills
• Experience: Previous experience in banking customer service or account management is a big plus!
• Start Date: November 2 2026

Ready to make your mark across borders

Apply now or send your CV directly to get fast-tracked!

Employment Type : Full Time
Experience: years
Vacancy: 1