Human Resources Manager
Our client is a dynamic & fast-growing company operating several customer-facing sites in the Barcelona area.
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We're looking for a People & Culture Manager to lead the full people function across the organisation, combining day-to-day presence on the ground with a strategic approach to engagement, recruitment, training, and culture.
Your mission
As People & Culture Manager, you'll own the full employee lifecycle across the group's locations: from attracting and selecting talent, through onboarding, development and retention, to offboarding when needed. You'll report directly to leadership and work closely with site managers.
This is a role with direct, hands-on impact with regular presence across the different sites, combining daily execution with the design of processes and people strategy for the medium/long term.
Your key responsibilities
Workplace climate & employee experience
- Regular, rotating presence across sites to assess workplace climate, customer-facing standards, and health & safety compliance.
- Ongoing reporting on internal climate, tracking key indicators over time.
- Being a visible, approachable presence on-site, someone employees feel comfortable approaching directly, not just during scheduled check-ins.
- Regular 1:1 listening sessions with employees, with full staff coverage over the course of the year.
Recruitment & talent attraction
- Defining candidate profiles and building relationships with training institutes, job fairs, and other sourcing channels to maintain an active talent pipeline.
- Screening CVs and conducting first-round HR interviews
- Coordinating in-person interviews and managing candidate experience
Onboarding, development & offboarding
- Managing the new-hire welcome process (induction materials, initial training, introduction to internal policies).
- Structured follow-up at 30, 60 and 90 days.
- Conducting exit interviews and analysing turnover causes.
Coordination & training of Leadership/Operations
- Designing and delivering monthly training for site managers on people management: leadership, conflict resolution, feedback, interviewing and selection technique.
- Regular check-in with the leaders to review issues and people priorities.
HR administration
- Liaising with the gestoria on payroll management and contractual changes
- Coordinating with the occupational health provider: medical check-ups, workstation risk assessments, and fitness-for-work follow-up.
- Handling any administrative matters: sick leaves, Paid Time Off, tracking work-related accidents.
- Responding to employee queries on payroll, contracts, and leave.
Internal communication
- Owning People-related communication channels (digital, on-site noticeboards, town-halls, All-Hands short team briefings).
- Preparing and following up on engagement surveys.
Your profile
- From 5+ years of experience in Human Resources, ideally gained across multiple sites with frontline/operational teams in context like retail chains, hospitality, restaurant groups, or leisure/education.
- A genuinely proactive, hands-on operator
- A real taste for ownership and proactivity. Comfortable taking a topic and running with it end-to-end.
- A real love for being on the ground, not doing HR from behind a desk.
- Solid listening, mediation, and people-development skills.
- Ability to coach and support managers
- Experience or strong interest in active recruitment and building talent pipelines.
- Fluent Spanish with a high level of English. Catalan is a big plus. xghoner
- Comfortable travelling between several centres day to day (all reachable by public transport)
What we offer
- The project: well known & recognized brand, growing fast, with a very strong people-first culture and a clear social mission
- Growth path: as the group opens new locations, this role is set up to grow into managing the People & Culture function across the wider structure.
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