Healthcare Panel Specialist French / German
Responsibilities
Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible.
- Recruit target doctors and follow‑up on their participation in market research studies via different means of communication (phone, email).
- Assist with project set‑ups and field analysis.
- Take needed actions to invite and follow‑up HCPs to ensure study progress as per given deadlines.
- Increase doctors’ engagement.
- Prepare sample lists.
- Manage invitation templates.
- Promote HCP collaboration in market research studies based on established standards.
- Initiate follow‑up calls with HCPs to achieve maximum rate of return or additional information.
- Take care of customer service with HCPs.
- Run pilot projects and recruitments for qualitative studies.
- Transition doctors to the official Incentive Program and support implementation of adaptation to Local Fiscal / Legal regulations.
- Investigate, resolve and process panel incentive issues within defined guidelines in order to facilitate timely receipt of compensation.
- Effectively work and communicate with a multi‑cultural and cross‑functional team.
Qualifications
- High school graduate or equivalent.
- Native or bilingual level of German and French is required.
- Very high level of English is required.
- Good skills with Microsoft Excel.
- Very good communicator.
- Past experience in customer service is an advantage.
- Strong prioritization skills and the ability to work in a multitask environment.
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi‑talented collaboration harnesses innovation to deliver superior outcomes. xghoner Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.
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