Credit & Collection Specialist - with German skills (f/m/d)

Introducing Thinkproject Platform

La siguiente información ofrece un resumen de las habilidades, cualidades y cualificaciones necesarias para este puesto.

Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies.

What do we do?

By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem.

What your day will look like

The Credit & Collection Specialist manages the organization’s accounts receivable portfolio, ensuring timely customer payments, accurate financial records, and minimal bad debt exposure. This position collaborates closely with internal teams to optimize cash flow, enforce credit policies, and support overall financial performance while balancing customer service with effective collections practices.

Main Responsibilities

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• Manage the collection of receivables in line with internal procedures
  
• Follow up on overdue invoices, resolve disputes, negotiate payment plans with customers
  
• Ensure high levels of internal and external customer satisfaction in all interactions
  
• Prepare monthly and quarterly A/R portfolio reports
  
• Review delinquent accounts to identify root causes and recommend long-term corrective actions
  
• Perform account reconciliations and assist the payment allocation process
  
• Identify accounts requiring escalation and coordinate with internal teams or external partners
  
• Set up and manage automated dunning communications for overdue invoices
  

What you need to fulfill the role

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• Advanced written and verbal communication skills in English and German
  
• Advanced user of Microsoft Office suite
  
• Expertise in using a financial software (e.g NetSuite, SAP)
  
• Proficient in using Salesforce
  
• Demonstrated strength in negotiation and conflict resolution
  
• Proficient in interpreting aging reports, customer ledgers, and account-level financial data to identify variances and root causes
  
• Solution-oriented approach to overcoming collection challenges
  
• Effective task prioritization and consistent adherence to deadlines in fast-paced environments
  

What we offer
Hybrid working | Work from abroad | Flexible working hours | Thinkproject Academy | Free English lessons | Unlimited learning | Headspace community access | Women's Network | Corporate volunteering | Social events

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.

Your Contact

Ulrike Ecke

Working at - think career. xcskxlj think ahead.

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