Program Manager DDIT PO&CF AskNovartis

This role sits at the intersection of enterprise strategy, digital product leadership, and large-scale program delivery. The role requires leading a multi-year transformation program spanning multiple functions, platforms, and external partners, ensuring alignment between business priorities and delivery outcomes.

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About the Role

#L I -Hybrid

Location: Barcelona

Internal Title : Program manager DDIT PO&CF AskNovartis

Key Accountabilities:

Platform Strategy & Enterprise Leadership

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• Define and drive the strategic direction of AskNovartis from MVP through enterprise-scale deployment.
  
• Own the product vision, roadmap, and prioritization across domains, ensuring focus on high-value employee journeys.
  
• Ensure alignment with enterprise priorities and long-term digital strategy.
  

Enterprise Program Delivery & Governance

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• Lead end-to-end delivery of a complex, multi-year program across multiple domains and delivery teams.
  
• Establish and run robust governance structures, including decision forums, escalation paths, and performance management.
  
• Ensure transparency on risks, dependencies, financials, and progress to senior leadership.
  

Stakeholder Management & Alignment

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• Act as the primary interface to senior stakeholders across DD&IT, P&O, and Corporate Functions.
  
• Drive alignment, decision-making, and prioritization across competing needs and agendas.
  
• Build trust and credibility as a senior partner to business and technology leadership.
  
• Drive transformation of services through automation, simplification, and improved user experience.
  
• Ensure measurable business value delivery, including efficiency gains, experience improvements, and reduced operational complexity.
  
• Embed value tracking and benefit realization into program execution.
  

Cross-functional Orchestration & Scaling

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• Coordinate execution across internal teams and external partners.
  
• Manage complex interdependencies across platforms (e.g., service management, HR systems, AI platforms).
  
• Ensure scalable operating model and consistent execution as the platform expands across domains. xghoner
  

Commitment To Diversity And Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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