Project Manager

JOB SUMMARY

Project Manager

position is a part of Operations team, its main mission is to provide complete audio-visual solutions for clients, it has the technical experience and aptitude that will successfully lead processes and drive results of the client installation experience. The Project Manager will manage complex and premier projects with our clients & provide Pre & Post sales technical support for audio, video and scents installations.

CORE RESPONSIBILITIES

• Ensures the completed system performs as required through commissioning equipment that meets all Mood Media client specifications.
• Source and evaluate new products for use on current and future projects.
• Provides ongoing support for completed projects internally and direct to the client.
• Provides comprehensive plans/instructions in respect of installations and to liaise with the installer to ensure that the work is carried out to the client's total satisfaction and in accordance with SLA's defined with the client.
• Supports and develops colleague's knowledge within the same office and wider global teams.
• Works with global teams developing solutions, generating accurate costings, and gathering information for key clients.
• Provide end to end ownership of their projects, working closely with subcos scheduling their tasks, and providing all required advice, including but not limited to, technical advice, attendance date confirmation, equipment substitutions.
• Liaise with Subcontractors where in-depth SOW discussions are required and negotiate project prices.
• Ensure Methods Statements, Risk Assessments and Scope of Work documents are correctly written and detailed enough for your project.
• Processing and follow-up of health & safety documentation, in all those projects where required.
• Set up and management of the visual content platform, for the correct development of projects, especially in the kick-off for new client.
• Provides support in updating visual content when required.
• Provides support to technical support area when required
• Be prepared to carry out occasional overseas work as required.
• Detect and escape any serious or major incident to the Local Operations Manager.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent audio-visual product knowledge with experience in specifying and installing this equipment.
• Min 5 Years industry or associated industry (within an AV environment) experience.
• Experience with global project deployment and support
• CTS Qualification (preferable).
• Demonstrable experience with video walls & other display technologies.
• Demonstrable and experience with AV systems. xqysrnh Design, Deployment & Support.
• Excellent written and verbal communication skills
• Ability to facilitate scheduled deadlines and manage multiple projects
• Ability to work under pressure
• English language proficiency

IDEAL CHARACTERISTICS

• Working with Change
• Managing Self and other team members
• High Level of Customer Focus and Contact
• Understanding the Business
• Creative in developing innovative solutions and procedures
• IT knowledge and ability
• High Level and detailed AV Product knowledge and awareness
• Resolutive
• Collaborative
• Empathy
• Optimistic & Energetic
• Work as a team

DEVELOPMENT GOALS

• Enhanced training and certification
• Career progression to Senior/Lead Technical PM/COE

AREAS OF MEASUREMENT

• Cost Control of Projects
• Designs Accuracy
• SLA achievement for tasks

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