Intern Partner Experience Global

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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Job Description

The Partner Experience Comms Intern role is designed for a motivated individual looking to learn and gain hands‑on experience in content management and communications within a fast‑paced global team. This internship focuses on supporting the team in managing partner‑facing content, assisting with localization workflows, and contributing to the overall efficiency of our communications platforms. Working under close guidance, the intern will develop a foundational understanding of CMS practices and internal stakeholder coordination while providing valuable support to team operations.

Key Responsibilities

• Assist with uploading and formatting partner‑facing content across the Knowledge Center and Partner Web, ensuring formatting consistency following established guidelines.
• Coordinate content translation and localization requests with relevant market teams and track submission and publication timelines.
• Manage the intake of content requests from global stakeholders via Jira, maintain content mapping sheets, update ETAs, and ensure the timely delivery of routine content updates to prevent bottlenecks.
• Contribute to routine data extractions from the KC plugin and assist the team in compiling usage reports.
• Contribute to the maintenance of internal process documentation and observe how CMS guidelines are updated as workflows evolve.
• Review published content for formatting consistency, accuracy, and alignment with Glovo brand and tone of voice guidelines.

Qualifications

• 0-2 years of experience in content management, digital communications, copywriting, or a related field.
• Familiarity with content management systems or knowledge base platforms is a plus.
• Strong attention to detail and commitment to content accuracy.
• Organized and capable of managing multiple content requests simultaneously.
• Excellent written communication skills in English; multilingual capabilities are highly valued.
• Comfortable working in a fast‑paced, global environment with multiple market teams.
• Degree in Communications, Journalism, Languages, Marketing, or a related field, or equivalent practical experience.

Additional Information

We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. We value diversity and are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We encourage all employees to bring their authentic selves to work and foster an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs). xghoner We are an equal‑opportunity employer and provide reasonable accommodations for people with disabilities.

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