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Customer Support Specialist - Spanish & English (Airline Project)Cross Border Talents • Vigo, Municipality of Vigo, Spain
Customer Support Specialist - Spanish & English (Airline Project)

Customer Support Specialist - Spanish & English (Airline Project)

Cross Border Talents • Vigo, Municipality of Vigo, Spain
Hace 2 horas
Tipo de contrato
  • Quick Apply
Descripción del trabajo

About the Role

We are recruiting on behalf of a leading global customer experience company for a Spanish & English Customer Support Specialist to join a project for a major Spanish Airline. Based on-site in Lisbon, Portugal, you will act as the first point of contact for passengers, providing support for flight bookings, inquiries, and customer care in a fast-paced environment.

Key Responsibilities

  • Handle incoming customer inquiries, flight reservations, and service requests via phone and email.
  • Provide accurate and timely information regarding flight schedules, ticketing, and airline policies.
  • Resolve passenger issues efficiently while maintaining high customer satisfaction standards.
  • Document customer interactions accurately in the system.

Requirements

  • Language Proficiency: Native or high fluency in Spanish, alongside intermediate English (B1 level).
  • Location & Work Model: Candidates based in Lisbon, surrounding cities/areas, or currently residing in Spain who are ready to relocate immediately to Lisbon for an On-site role.
  • Availability: Immediate joiners required (Start Date: September 17, 2026).
  • Skills: Excellent communication skills, customer-oriented mindset, and basic digital literacy.

What We Offer

  • Full-time position within an international and dynamic team environment.
  • Comprehensive training program provided upon joining.
  • Opportunity to work with a prominent brand in the aviation industry.

How to Apply

Please send your CV or get in touch directly via email at mohammad.alireza@cbtalents.org

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Customer Support Specialist - Spanish & English (Airline Project) • Vigo, Municipality of Vigo, Spain

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