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Mercier Consultancy MD
Norwegian Customer Support Representative - BenalmadenaMercier Consultancy MD • Málaga, Andalucía, Spain
Norwegian Customer Support Representative - Benalmadena

Norwegian Customer Support Representative - Benalmadena

Mercier Consultancy MD • Málaga, Andalucía, Spain
Hace 10 días
Descripción del trabajo

Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is ideal for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian‑speaking customers, ensuring their needs are met promptly and effectively.



Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.
Key Responsibilities


  • Deliver exceptional customer support to Norwegian‑speaking customers via phone, email, and chat
  • Assist customers with inquiries regarding products, orders, and account management
  • Effectively resolve complaints and issues to enhance customer satisfaction
  • Maintain accurate records of customer interactions and feedback
  • Collaborate with internal teams to resolve complex customer issues as needed
  • Stay updated on product information, promotions, and company policies to provide accurate assistance


Requirements


  • Fluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plus
  • Experience in customer support or related roles, preferably within e-commerce or retail
  • Excellent communication and interpersonal skills focused on customer satisfaction
  • Ability to multitask and work efficiently in a dynamic xghoner environment
  • Familiarity with customer support software and platforms is advantageous
  • Willingness to learn and adapt to new processes and technologies
  • Strong organizational and detail‑oriented skills


Benefits


  • Competitive Monthly Salary
  • Relocation Package
  • Fully Paid Training
  • Health Insurance
  • And Much More..


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Norwegian Customer Support Representative - Benalmadena • Málaga, Andalucía, Spain

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