Accommodation Area Market Manager - (Hybrid)

Overview As Area Market Manager, you own the commercial performance of a group of markets within the Accommodation team, leading Market Managers and Specialists to grow and retain hotel accounts. You’ll drive area-level plans, negotiate with strategic partners, and embed AI-driven practices to optimize inventory, pricing, and promotions. This role sits at the crossroads of account management, partnerships, and cross-functional collaboration to support global growth and a superior customer experience. You will shape strategies, mentor your team, and partner with Inventory and other stakeholders to deliver measurable results. Compensaciones / Beneficios * Prime Plus membership * flexible benefits and bonuses * birthday day off * relocation support * equipment lifecycle program * Coursera access Responsabilidades * Own KPIs for assigned markets and manage recovery plans for off-track accounts * Ensure content, rates, and availability are competitive; secure inventory and promotions for high-demand periods * Translate account management strategy into quarterly area plans; align with overall area targets * Lead, coach, and develop Market Managers and Market Specialists; conduct 1:1s, performance reviews, and onboarding * Foster senior relationships with strategic accounts; escalate complex negotiations * Collaborate on cross-area initiatives and feed market insights back to Inventory * Embed AI into team processes; sponsor high-value AI use cases and coach responsible usage * Support Head of Account Management on wider business initiatives and projects Requisitos principales * Proven experience in account management or sales in the hotel industry (must) with at least 5 years in a commercial role * Strong negotiation skills and a track record of building trusted relationships with key hotel partners * Experience leading a commercial team with objective-setting and performance management * Full English proficiency (must); additional European language preferred * CRM tools experience; Salesforce a plus; knowledge of channel managers * Disruption-minded and proactive * Results-oriented with delivery focus in a fast-moving environment * Adaptability and resilience in changing conditions * CRM tools (Salesforce preferred) * Channel management knowledge * AI tools familiarity (Applied AI; Gemini or similar)