Coordinator Credit & Collection

Coordinator Credit & Collection

Location: Bilbao

At Sibelco, we advance life through materials.
For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we’re proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.

Are We the Perfect Match?

At Sibelco, we believe building a successful career is a two-way journey. We’re looking for individuals who share our values and vision, just as much as you’re seeking a company that aligns with your aspirations. Together, we can shape the future.

Job Description:

Are you an experienced Credit & Collections professional with strong leadership skills and a passion for driving operational excellence? Join Sibelco as Credit & Collections Coordinator and help shape the future of our Order-to-Cash operations.

We are looking for a proactive Credit & Collections Coordinator to lead our Credit & Collections activities while supporting the continuous improvement of processes across the Order-to-Cash function. Based in Bilbao, you will play a key role in optimizing cash collection, mitigating credit risk, and fostering strong collaboration across Finance, Commercial, Customer Service, and Information Systems.

This is an excellent opportunity for someone who enjoys combining operational expertise with team leadership. As a trusted partner to the Credit & Collections Manager, you will help drive process improvements, coach the team, and ensure the delivery of high-quality service while supporting business growth.

In the role, your responsibilities will include but are not limited to:

• Leading Credit & Collections activities, ensuring effective debt collection, credit risk assessment, and compliance with company policies.
• Coordinating daily team activities while fostering collaboration, accountability, and continuous development across the function.
• Partnering with Commercial, Customer Service, Finance, and Information Systems to resolve customer issues, improve processes, and support business objectives.
• Monitoring customer portfolios, payment performance, credit limits, and reporting, while driving initiatives to improve cash flow and reduce overdue debt.
• Supporting continuous improvement projects, system enhancements, and process standardization across Credit & Collections and Treasury operations.

To be successful in this role, you have:

• A Bachelor's degree in Finance, Business Administration, Economics, or a related discipline.
• At least 5 years of experience in Credit & Collections, Accounts Receivable, or Order-to-Cash, including experience coordinating teams or leading operational initiatives.
• Strong knowledge of credit risk management, collection processes, customer account management, and financial reporting.
• Experience working with ERP systems such as SAP; knowledge of GetPaid or similar Credit & Collections platforms is considered a strong advantage.
• Excellent communication and stakeholder management skills, with a proactive mindset, strong resilience, and fluency in English.

At Sibelco, we recognise the strength of our diverse global workforce and value difference and inclusion for all. Our rich mix of people brings an exciting exchange of ideas and knowledge to keep us moving forward and innovating new solutions. We seek talent of all backgrounds and abilities and continue to develop our leaders and our culture to help all employees grow and reach their full potential.

#LI-Hybrid

Employee Type: Permanent

Why Join Us?

Sibelco is more than a workplace—it’s a community that encourages growth, innovation, and collaboration. Here’s what you can look forward to when you join our team:

• Meet Our People: Careers

• Learn About Our Recruitment Process: Learn More

• Discover Our Sustainability Goals: Sibelco priorities

We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.

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