EOR Implementation Manager

• Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutions


• Act as the primary point of contact throughout the implementation lifecycle, ensuring a smooth and successful client experience


• Conduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirements


• Develop and manage implementation plans, timelines, milestones, and deliverables while ensuring projects are delivered on time and within scope


• Guide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilization


• Collaborate closely with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams to ensure successful delivery and seamless handover


• Support integrations between payroll, HRIS, ERP, and other third-party systems


• Identify project risks, dependencies, and operational challenges, implementing mitigation plans when needed


• Leverage AI-powered tools and workflows to improve implementation efficiency, documentation quality, project delivery, and client outcomes


• Contribute to the continuous improvement of implementation methodologies, playbooks, and best practices


• Deliver high-quality implementations on time and within scope


• Ensure payroll, HR, and EOR processes are configured accurately and compliantly


• Build trusted relationships with clients and internal stakeholders


• Drive operational excellence through scalable processes, automation, and AI-enabled workflows


• Achieve high levels of client satisfaction and successful transitions into ongoing service delivery

Requirements

• Bachelor's degree or equivalent professional experience


• 4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or similar client-facing roles


• 3+ years of experience within payroll, global payroll, EOR, HR technology, or workforce management environments


• Proven experience managing complex implementation projects from discovery through go-live


• Strong understanding of payroll operations, onboarding processes, compliance requirements, and workforce management solutions


• Experience working with HRIS, payroll, ERP, or workforce management platforms


• Excellent project management, stakeholder management, and communication skills


• Strong analytical and problem-solving capabilities


• Demonstrated ability to leverage AI tools to improve productivity, project execution, documentation, data analysis, and operational efficiency


• Comfortable working cross-functionally in a fast-paced, global environment


• Experience with Salesforce or Salesforce-based applications (nice to have)


• Experience with integrations, APIs, and enterprise software ecosystems (nice to have)


• Experience supporting multinational organizations and global workforce solutions (nice to have)


• Familiarity with Generative AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot (nice to have)

Core Competencies

Demonstrates expertise in leading complex implementation projects for Global Payroll and Employer of Record solutions, ensuring compliance and operational excellence. Proficient in leveraging AI tools to enhance project efficiency and client satisfaction while managing cross-functional collaboration.

Highest-signal resume keywords

• SaaS Implementation


• Project Management


• Payroll Operations


• HRIS Integration


• AI Tool Utilization

Hard Skills

• Implementation Project Management


• Payroll Compliance


• Data Migration


• Testing and Validation


• Operational Risk Management


• Workforce Management Solutions


• Client Onboarding


• Documentation Quality


• Project Delivery


• Stakeholder Management

Soft Skills

• Communication Skills


• Analytical Skills


• Problem-Solving Skills


• Relationship Building


• Cross-Functional Collaboration

Industry Keywords

• Global Payroll


• Employer of Record


• Workforce Management


• Client Success


• Compliance Requirements

Tools & Technologies

• Salesforce


• HRIS Platforms


• ERP Systems


• AI-Powered Tools


• Generative AI Tools

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