Senior Services Engineer

RigPro (the global service division of NTG Mast Group) is looking for a Senior Service Engineer to join our team!

RigPro is the only truly global rigging service provider with the ability to deliver engineered solutions on any type of rig and rigging. Thanks to our global presence and rapid response, we reach customers wherever they are, committed to top standards of customer care and service.

If you are driven by engineering design, process improvement, and working with cutting-edge marine technology, this is your opportunity to work on the world's most advanced race yachts and superyachts.

Your Mission

Oversee the activity and operations of the RigPro engineering department, improve and create area procedures, and contribute to the development and maintenance of engineering design systems to enhance both customer experience and company profitability.

Key Responsibilities

• Supervision & Mentorship: Supervise day-to-day activities of service engineers and trainees. Develop junior engineers by ensuring they follow a structured training program.
• Resource Planning: Plan workloads for RigPro engineering resources to meet production requirements.
• Design & Technical Support: Develop engineering design solutions for service projects. Assist the RigPro design team with design tasks and quality assurance.
• Fleet Support: Provide technical support for Southern Spars Group-equipped yachts, including drawings, technical descriptions, and locating information.
• System & Process Improvement: Help create, maintain, and enforce procedures to ensure RigPro remains the market leader. Refine Service Engineering Design systems.
• Client Engagement: Communicate directly with clients to maintain high satisfaction and sell services or upgrades.

What we are looking for

Technical Qualifications:

• Education: University Degree in Engineering (BEng/BSc or superior).
• Experience: Minimum 8 years of experience in composite and mechanical design engineering. Marine industry (or similar) experience is required.
• Core Engineering Knowledge: Basic to advanced understanding of composite engineering, composite manufacturing, composite repair, metal technology, non-destructive testing (NDT), and destructive testing (DT).
• Software Proficiency: SolidWorks, AutoCAD (or similar), FEA (SolidWorks Simulation or similar), and Multiframe.
• Coding Skills: Experience with VBA and Python coding.
• Advanced Tech: Experience with additive manufacturing.
• Problem Solving: Strong engineering problem-solving capabilities.
• Languages: Fluent or professionally proficient in English.

Personal Skills & Attributes:

• Team player with a sociable personality.
• Proactive, "can-do," problem-solving attitude.
• Ability to get up to speed quickly on new issues and make sound judgements.
• Ability to plan own workload effectively and work under limited supervision.
• Ability to inspire confidence, build trust, and a strong desire to learn new skills.

What We Offer

• Contract: Permanent contract for a full-time position.
• Flexibility: Flexible working hours, teleworking options (depending on role/tasks), and scheduling flexibility to match personal commitments like sailing!
• Benefits: Referral bonus policy and employee discounts for Mapfre private medical insurance.
• Prestige & Scope: Work on the world’s greatest yachts with top sailors. Join the group leading above-deck systems development for elite race yachts (from America's Cup to Superyachts).
• Global Impact: Be part of the world’s most trusted sailing system advisors and collaborate daily with a global team and client base.

📩 Apply now to advance your engineering career with RigPro!