Senior Product Manager

Product Manager – Mapal Operating System (MoS)

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We’re looking for a Product Manager to join our team at Mapal and take ownership of Mapal Operating System (MoS) — the core platform that connects and powers all Mapal products.

MoS acts as the source of truth for our global ecosystem: it hosts shared data, global services, and cross-product functionalities that make the entire Mapal suite work seamlessly together.

This role is ideal for someone who understands technology deeply, enjoys solving complex problems, and is comfortable navigating unfamiliar territory — turning technical foundations and ambiguity into scalable, valuable product experiences.

Your Mission:

Define and drive the product strategy for MoS, ensuring it provides a robust, unified backbone for all Mapal applications. You’ll collaborate closely with Engineering, Product, Customer Success, Data, and Operations to evolve MoS as a truly global platform, connecting business and customer needs with technical possibilities.

What You’ll Do:

• 
  
• Define and own the product vision and roadmap for MoS.
  
• Partner closely with Engineering to translate architectural and infrastructure needs into clear product goals, requirements, and deliverables.
  
• Navigate complex and evolving product areas, digging into unfamiliar topics and limited documentation to uncover requirements, dependencies, and opportunities for improvement.
  
• Work with Engineering throughout the full product lifecycle, from discovery and delivery to troubleshooting, bug fixing, and continuous improvement.
  
• Ensure data consistency and interoperability across all Mapal products.
  
• Drive the development of shared services such as notifications, authentication, integrations, and analytics that can be reused across the ecosystem.
  
• Collaborate with other Product Managers to identify and prioritise cross-product functionalities that should live in MoS.
  
• Contribute to technical design discussions, ensuring alignment between business goals, customer needs, and technical feasibility.
  
• Leverage AI throughout the product development lifecycle to improve discovery, analysis, delivery, testing, and product optimisation.
  
• Establish metrics and dashboards to measure the adoption, stability, and performance of MoS.
  
• Build strong relationships across Engineering, Product, Customer Success, and Operations, effectively navigating different perspectives and priorities.
  

You Are:

• 
  
• A Product Manager with 6+ years of experience in Product Management or Product Ownership within a SaaS or platform-based environment.
  
• Experienced in working closely with Engineering on complex technical products, from discovery and requirements definition through delivery and continuous improvement.
  
• Comfortable working with APIs, system architecture, and data modelling.
  
• Experienced in using AI throughout product development, beyond general-purpose productivity tools.
  
• Someone who can quickly understand unfamiliar and complex systems, connect the dots, and turn ambiguity into structured product requirements.
  
• A strong communicator with excellent stakeholder management and interpersonal skills, able to build effective relationships across technical and non-technical teams.
  
• Curious, resilient, detail-oriented, and hands-on, with the drive to dig deeper when the answer isn’t immediately obvious.
  
• Comfortable working in a fast-moving environment, balancing technical complexity, business priorities, and customer needs.
  
• Experienced in hospitality technology? Even better
  

About Mapal

We are a fast-growing B2B SaaS company transforming how hospitality businesses operate through technology. Mapal Group provides an integrated platform that helps restaurants, hotels, and contract catering brands optimise operations, empower their teams, and scale efficiently.

Operating across Europe, the UK, and LATAM, we continue to expand our footprint as we accelerate our growth.

Life at Mapal

Our culture is shaped by six core values: Commitment, Customer Obsession, One Team, Ownership, Resilience, and Think Big. These values drive everything we do, from how we support our customers to how we work together as a team. We seek individuals who bring curiosity and creativity to their work, take ownership of their contributions, build strong relationships, and embrace collaboration and innovation to achieve ambitious goals.

Everyone’s Welcome

At Mapal, we believe our differences make us stronger. We’re proud to offer equal opportunities to everyone, no matter your background, identity, or life experience. xqbhyrx What matters most to us is your talent, your passion, and the ideas you bring to our team.

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