Product Director, Professional Services

Descripción del trabajo

Experteer Overview As Product Director for Professional Services, you own the vertical product vision, strategy, and multi-horizon roadmap to make Unit4 the ERP of choice for mid-market PSOs. You lead industry-specific capabilities with dedicated engineering and collaborate with horizontal teams to deliver end-to-end platform value. You will shape the product to address AI-driven shifts in billing, pricing, and delivery, driving adoption, ROI, and customer outcomes. This role combines strategic leadership with hands-on execution in a fast-paced, market-facing environment.

Compensaciones / Beneficios

• Define and maintain an industry roadmap aligned with customer needs and market trends
• Translate PSO workflows into actionable product requirements across ERP modules
• Champion AI and automation to deliver industry differentiators
• Lead a prioritized backlog with clear outcomes, metrics, and release plans
• Collaborate with horizontal product teams to reflect PSO needs in platform investments
• Partner on launch readiness, pricing, packaging, and field enablement for new capabilities
• Engage customers and partners to validate roadmap and co-innovate
• Monitor competitive landscape to inform positioning and strategy
• Work with partners to extend the value proposition for PSO customers

Responsabilidades

• Proven PM experience building enterprise software for professional services (ERP, PSA, or enterprise SaaS)
• Deep understanding of PSO operations: pipeline-to-revenue, utilization, engagement profitability, billing models
• Strong knowledge of PSO processes: project accounting, billing, planning, time/expense, resource planning
• Clear point of view on AI’s impact on PSO business models and ERP needs
• Commercial orientation: impact on ARR, win rate, and retention
• Strong communication and stakeholder engagement at senior and practitioner levels

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