Customer Service Representative (Norwegian)

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian-speaking Customer Service Representative for their Benalmádena office.

Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.

Position: Customer Service Representative / Online Bank Advisor

Location: Benalmádena, Spain

Work model: Hybrid (after trial)

DUTIES AND RESPONSIBILITIES:

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• Provide customer support to Norwegian-speaking banking customers
  
• Handle enquiries relating to customer accounts and banking services
  
• Assist customers with the use of online and digital banking services
  
• Resolve account, payment and transaction-related issues
  
• Provide accurate information and guidance regarding banking services
  
• Handle financial and customer information accurately and confidentially
  
• Use transaction-processing and credit-assessment systems
  
• Identify and resolve customer issues efficiently and professionally
  
• Maintain a high standard of customer service throughout each interaction.
  

REQUIREMENTS:

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• Fluent Norwegian (C2) both verbal and written. Sound command in English (B2+ level)
  
• Previous customer service or banking experience is an advantage
  
• Strong communication and customer service skills
  
• Good attention to detail when handling financial information
  
• Comfortable working with digital systems and software
  
• Ability to handle account, payment and transaction-related enquiries
  
• Professional and responsible approach when handling sensitive customer information
  
• Willingness to work on-site in Benalmádena. xcskxlj
  

BENEFITS:

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• Excellent remuneration package and bonus structure
  
• Career development program and specialized courses
  
• A dynamic and creative team with positive and friendly atmosphere
  
• Guidance and tools to reach your full potential.
  

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