TOD´S Group - Sales Assistant - ECI Madrid

Mission : contribute to the store's turnover and ensure customer satisfactionMain activities :Achieve and develop the sales of the store:Take care of the customers and respect the selling ceremonyPresent the products and the brand's universe to customersIdentify the client's needsBe proactive concerning the product offerFinalize salesDevelop multiple and complementary cross-sellingEnsure product exchangesTake charge of special ordersBuild customer loyaltyCollaborate in the management of stocks, restocking and inventoriesList new products and their prices in storeRespect brand imageProvide a courteous welcome to customers and follow up on orders takenEnsure the personalized follow-up of each customer in compliance with quality standards, by embodying the image of the brandEnsure the shelving of products by ensuring their compliance with brand standardsProfile :ExperienceExperience in the sale of luxury and fashion world with a strong shoe product sensitivityExperience in customer service professionsAptitudesExcellent presentation and oral communicationGood knowledge of luxury sales and hospitality techniquesStrong sense of customer serviceAdaptability, flexibility, team spiritFluent Spanish and English**Please apply with CV attachedTOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.