Customer Solution Lead (Telecom / IT Services) at Allps

Allps

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3 years
12 years
Full Time

Job Type

Hybrid

Workspace Type

Barcelona

Location

Overview

We are seeking a dynamic and client-focused Solution Lead (SL) with a strong technical background and growing financial/business acumen.

The Solution Lead owns the end-to-end technical solution lifecycle across both Pre-Sales and Post-Sales phases, ensuring alignment between customer business needs, technical architecture, and commercial objectives.

This is a strategic, customer-facing role combining technology leadership, solution design, and delivery governance.

Key Responsibilities

• 
  
• Own the end-to-end solution design, including service components.
  
• Act as technology strategist and trusted advisor during bids.
  
• Ensure coherence and feasibility of the technical proposal.
  
• Lead RFP/RFQ technical responses.
  
• Optimize the technical solution financially to align with business case targets.
  
  

Post-Sales / Delivery Phase

• 
  
• Maintain overall accountability for technical solution delivery.
  
• Ensure alignment with contractual scope and customer expectations.
  
• Govern solution architecture and technical standards.
  
• Lead innovation initiatives and participate in customer innovation boards.
  
• Coordinate multiple technical stakeholders when applicable.
  
  

Client & Partner Engagement

• 
  
• Build strong relationships with client stakeholders.
  
• Position innovation and value-added solutions.
  
• Collaborate with external vendors and partners.
  
• Translate technical capabilities into business and operational benefits.
  
  

Required Qualifications & Skills

• 
  
• 2–5 years of experience in a Telecommunications or IT Services organization.
  
• Strong background in solution architecture, network or IT infrastructure.
  
• Experience in pre-sales, bid management, or technical proposal development.
  
• Exposure to client-facing roles and stakeholder management.
  
• Ability to connect technology solutions with financial and business outcomes.
  
• Strong interpersonal and negotiation skills.
  
• Experience working with geographically distributed teams.
  
• Degree in IT, Telecommunications, Business, or equivalent experience.
  
• Excellent verbal and written communication skills in Italian and English.
  
• French or German is a plus.
  
  
• Commercial and financial awareness.
  
• Innovation mindset and problem-solving capability.
  
• Strong presentation and advisory skills.
  
• Adaptability and ability to thrive in dynamic environments.
  
  

What We Offer

• 
  
• Opportunity to work in a global, multicultural environment.
  
• Hybrid working model with flexibility.
  
• Continuous learning, upskilling, and career mobility opportunities.
  
• Inclusive culture focused on diversity and well-being.
  
• Employee recognition and reward programs.
  

About Allps

Who We Are : ALLPS is a Switzerland-based technology and AI company focused on building high-quality remote IT teams and AI-powered hiring solutions for global enterprises. Founded in 2017 and headquartered in Zurich, the company operates across Europe, India, and international markets, helping organizations accelerate digital transformation through talent, software, and AI solutions.

What to Expect : After an initial application review, shortlisted candidates go through an AI-powered video screening to assess communication skills, relevant experience, business judgment, and role-specific expertise. Selected candidates then participate in discussions with the HR and functional teams, followed by a technical or leadership round focused on practical problem-solving, collaboration, and alignment with our fast-paced technology-driven culture. We value clear communication throughout the process and aim to provide candidates with a smooth, professional, and engaging hiring experience from application to onboarding.

Why you will love it here : We are building the future of AI-powered hiring and remote technology teams. Our culture combines innovation, ownership, collaboration, and continuous learning in a fast-moving global environment.We believe in empowering people with the freedom to innovate, contribute ideas, and work on impactful projects that shape the future of recruitment and AI technology. Our teams work across international markets, collaborating closely with clients, engineers, product teams, and AI specialists.Benefits & PerksCompetitive compensation packageRemote work environmentExposure to international clients and projectsOpportunity to work with emerging AI technologies and enterprise SaaS platformsCareer growth and learning opportunitiesHigh-impact roles with ownership and decision-making exposureCollaborative and inclusive team cultureWork-life balance with flexible and outcome-driven environmentOpportunity to contribute directly to product innovation and company growth

Before you start

This takes about 5 minutes to complete.

Application Matching

We match your CV and responses to the role using AI-assisted technology.

Video Screening

Some roles include a short AI-assisted video screening interview. You can complete it right after applying or within the time frame in your confirmation email. xqbhyrx

A recruiter or hiring team member reviews every application and video interview — AI supports the process but never makes the final decision.

Mandatory Skills
Solution Architecture Pre-Sales Solutioning RFP / RFQ Response Management Technical Proposal Development Bid Management Industry
Telecommunications Work Permit

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