French-Speaking Account Manager

Madrid, Spain | Hybrid | Full-Time

Start Date: 7 September 2026

About the Role

We are currently looking for a French-Speaking Account Manager to join our client's growing team in Madrid, Spain.

This is a hybrid position, combining office-based and remote work. The ideal candidate will be a confident French speaker with strong communication skills, a customer-focused mindset, and an interest in developing long-term business relationships.

If you are motivated, commercially minded, and enjoy working in an international environment, this could be an excellent opportunity to develop your career in Spain.

Key Responsibilities

• Manage and develop relationships with French-speaking clients and customers.
• Act as the main point of contact for assigned accounts.
• Understand client needs and provide appropriate solutions.
• Maintain strong and professional relationships with existing customers.
• Identify opportunities to increase customer satisfaction, retention, and account growth.
• Follow up with clients regarding requests, issues, and ongoing activities.
• Collaborate with internal teams to ensure a smooth customer experience.
• Monitor account performance and work towards individual and team targets.
• Maintain accurate and up-to-date customer information in internal systems.
• Handle customer queries professionally and efficiently.
• Identify potential upselling or cross-selling opportunities where appropriate.
• Ensure a high level of service and customer satisfaction at all times.

Requirements

• Fluent/native-level French – C1/C2 level.
• Good command of English for communication in an international working environment.
• Previous experience in Account Management, Customer Success, Sales, Business Development, Customer Service, or a similar role is an advantage.
• Excellent verbal and written communication skills.
• Strong relationship-building and interpersonal skills.
• Customer-oriented and solution-focused approach.
• Ability to work independently as well as part of a multicultural team.
• Good organisational and time-management skills.
• Comfortable working with targets and KPIs.
• Willingness to work in a hybrid setup in Madrid.
• Candidates must have the right to work in Spain.

What We Offer

• Location: Madrid, Spain
• Work model: Hybrid
• Starting date: 7 September 2026
• Full-time employment
• International and multicultural working environment
• Career development and professional growth opportunities
• Supportive team environment
• Competitive salary and benefits package

Important Information

Candidates should be available to start on 7 September 2026 and be prepared to work from Madrid on a hybrid basis.

If you are interested in this opportunity and meet the requirements, please apply with your updated CV. Our recruitment team will review your profile and contact shortlisted candidates with further information about the position, salary, benefits, and recruitment process.

Join the Team in Madrid!

Take the next step in your career and join an international team where your French language skills and account management experience can make a real impact.