Account Manager – Spain

Responsibilities

• Manage a portfolio of 40 sellers to improve their performance on ManoMano
• Identify and activate growth levers such as pricing, selection, availability
• Drive upsell initiatives for merchants, as Mano Express logistics services, advertising, retail media, cross-border and B2B
• Monitor and steer portfolio performance, prioritize key actions, and support strategic negotiations with sellers
• Facilitate the organization and management of promotional campaigns, in close collaboration with the France Account Management team
• Handle the first commercial call between ManoMano and sellers who submit inbound commercial requests

Requirements

• Senior profile with 3-4 years of experience in Account Management, preferably in a marketplace, e-commerce, or retail context
• Fluent in Spanish and English. French is a plus
• Strong negotiation skills & business sense with a proven track record of closing high-value deals
• Results‑driven, with strong analytical skills to track sales performance and develop actionable plans (advanced GSheets, Excel, and Qlik; SQL a plus)
• Highly organized with proven portfolio management skills
• Excellent written and oral communication, with the ability to influence internal teams and external partners at a high level
• Solid understanding of e‑commerce challenges, including UX, B2B operations, product selection, delivery experience, and competitive landscape
• Strong interest and expertise in the DIY sector
• Comfortable in a fast‑changing, ambiguous environment

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