Compliance Operations Manager

Responsibilities

• Own the day-to-day operational running of Crossmint's regulatory and compliance program across all jurisdictions.
• Manage license maintenance and regulatory reporting, ensuring all periodic filings are prepared and submitted on time.
• Gather and consolidate information from internal stakeholders in response to regulatory requests and supervisory queries.
• Prepare and review regulatory reports, returns, and supervisory submissions, coordinating with external counsel where required.
• Track license conditions and ongoing obligations, maintaining a live compliance calendar.
• Maintain and evidence Crossmint's internal controls framework, ensuring controls are documented, tested, and audit-ready.
• Manage the production and organization of compliance documentation, policies, and procedures.
• Lead cross-functional implementation workstreams for new regulatory requirements and license applications.

Requirements

• 4–7 years of experience in compliance operations or financial services project management, within fintech, payments, capital markets, or regulated financial services.
• Demonstrable experience managing regulatory reporting and license maintenance obligations — periodic returns, supervisory requests, condition tracking.
• Structured project management skills: ability to run multiple concurrent workstreams, maintain delivery plans, manage dependencies, and hold stakeholders accountable without formal authority.
• Technical fluency sufficient to work credibly with Engineering and Product: comfortable reading technical documentation, understanding system architecture, and translating regulatory requirements into technical constraints.
• Experience maintaining and evidencing internal controls frameworks (DORA, SOC 2, ISO 27001, or equivalent).
• Fluent English, both written and spoken. Spanish is a strong asset given the Madrid base and the EU regulatory perimeter.

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