Norwegian-speaking Customer Support in Sofia - Gap Year and Relocation

Ready for a gap year that actually adds something to your CV?

Trade the Norwegian winter for a year in Sofia, Bulgaria and join an international customer support team working with products used by millions of people worldwide.

This is a great opportunity to combine working abroad, meeting people from around the world and exploring a new country — while building valuable customer service and tech experience along the way.

💻 Your Role

As a Norwegian-speaking Customer Support Specialist, you'll help users with everyday questions and non-technical issues across a range of digital products and services.

You'll support customers with things like:

• Play Store questions and troubleshooting
• Google Pay and payment-related enquiries
• Google for Families support
• Questions about Books, Movies and other digital services
• Navigating products and finding the right solutions
• Providing friendly and professional support in Norwegian and English

You won't need to be a technical expert. You'll receive full training and the tools you need to become confident in the role.

✈️ Your Move to Sofia

Moving abroad is a big step — but you won't be doing it alone.

For candidates relocating from outside Bulgaria, our client provides financial relocation support, which can include help with:

• Transportation to Bulgaria
• Hotel accommodation
• Initial rent
• Finding a long-term home

You'll also receive fully paid training, ongoing support and access to a wide range of employee benefits.

🇧🇬 Make Sofia Your Gap Year

Sofia is the kind of city where you can have both. Start your morning with coffee in the city centre, spend your evenings discovering restaurants and bars, and head into the mountains when you need an escape.

The 10% flat income tax and relatively affordable cost of living mean your salary can go further than in many other European capitals — leaving more opportunities to travel, save and enjoy your year abroad.

And when your gap year is over? You'll take home more than memories: international work experience, stronger customer service skills and a global brand on your CV.

Requirements

🔎 What We're Looking For

• Fluent Norwegian and B2+ English
• Strong communication and customer service skills
• Comfortable using computers and digital platforms
• Good problem-solving and attention to detail
• Positive, adaptable and willing to learn

Benefits

🎁 What You'll Get

• Competitive salary
• 10% flat income tax
• Fully paid training
• Relocation financial support
• Additional health insurance
• 50+ benefits and services to choose from
• Career development opportunities
• International and multicultural workplace
• Modern office in central Sofia
• Gym, relaxation and gaming areas
• Ongoing learning and support

Take the year. See the world. Build your CV.

Sofia could be your next adventure.