Dutch speaking Customer Support - Alicante (2000€ / month)

Description

Customer Service Representative (Dutch-speaking) – Alicante, SpainDo you want to live and work under the Spanish sun while working for one of the biggest telecom providers in the Netherlands? This is your chance!For our client in Alicante, we are looking for enthusiastic Dutch-speaking customer service representatives. Start date: 3 November 2026. This is a fixed date, with no earlier or later start available.What do you get?Salary: €2,094.66 gross per month (full-time)Bonus: Average of €150 gross per month, with a maximum of 15% of your monthly salaryContract: Permanent contract (indefinite term) with a 2-month probation periodWorking hours: Choose between 32, 34, 36 or 39 hours per weekTraining: Paid 2-week training so you start fully preparedHybrid working: After the mandatory two-week onboarding period in the office, you can work partly from home depending on your performance (3 days at home, 2 days in the office)Location: Modern and friendly office in AlicanteGrowth opportunities: Develop towards Team Leader, Trainer or another internal roleInternational team: Work alongside friendly Dutch-speaking colleaguesRelocation: Possibility of a relocation package if you qualifySupport: Help with the administrative side of living and working in SpainWork environment: Work within an international company with plenty of development opportunitiesWhat will you do?As a customer service representative, you help customers with questions about mobile telephony, internet and television. For example:Activating a SIM cardSolving mobile internet problemsInvestigating slow internet connectionsHelping customers install equipmentAnswering technical questions and offering suitable solutionsBesides delivering excellent service, you also play a commercial role. You spot opportunities for cross-selling and upselling, and you advise customers naturally on products or services that truly suit them.Who are we looking for?You speak and write fluent Dutch (C2 level)You have at least B1-level EnglishYou are customer-friendly, strong communicator and commercially mindedYou think in solutions and work proactivelyYou are good with computers and have an affinity with technologyYou have the right to live and work in Spain and hold the necessary documentationWorking hoursCustomer service is open:Monday to Friday: 08:00 – 20:00Saturday and Sunday: 09:00 – 17:30We ask that you:Are available 5 days per weekAre available on Monday mornings and Friday eveningsAre willing to work 3 evenings per week until 20:00Are available two weekends per monthAre flexible when the schedule requires it (without affecting your contract hours or fixed salary)Why choose this role?You get the chance to build an international career while enjoying life in Spain. You'll join an informal, social work environment where personal development is central and where your commitment is rewarded with great growth opportunities.Ready for a new adventure in Spain? Apply today and discover what this step can mean for your career.