O&M Manager - Spain (Madrid)

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Your mission

Hey there and welcome to your new Opportunity with us. As an Operations & Maintenance (O&M) Manager for Southern Europe, you will hold a strategic and operational role, with full accountability for the execution, performance, and profitability of Sungrow’s O&M business across Spain, Italy, and Portugal, covering both PV and Energy Storage Systems (ESS) assets.

You will ensure excellence in service delivery during the warranty phase and under SLA/LTSA contracts, acting as the main technical, contractual, and operational interface with customers. This role requires a strong technical background in both PV and ESS, advanced contract and data analysis capabilities, and solid leadership skills to manage internal teams and service partners in a fast‑growing and demanding environment.

The position is based in Madrid, with frequent travel across the region.

Tasks

• Lead the execution of O&M contracts across Spain, Italy, and Portugal, ensuring compliance with SLAs, KPIs, costs, and service levels.
• Act as the main customer interface during the warranty phase and under SLA/LTSA contracts, covering technical, contractual, warranty, and corrective service matters.
• Perform advanced contract analysis to identify risks, obligations, and improvement opportunities, providing active support during LTSA negotiation phases.
• Demonstrate the technical capability to develop and validate RCAs, as well as to interpret SCADA data and equipment logs, delivering conclusive analyses to support operational and warranty‑related decisions.
• Lead the negotiation with Service Partners, ensuring quality of service, cost control, and alignment with business objectives.
• Execute data analysis from an asset management perspective, including safety stock management, spare parts optimization, and resource efficiency.
• Manage and develop the O&M team and Service Partners, ensuring quality, safety, and performance.
• Coordinate with internal departments (Projects, Sales, Engineering, HQ) to ensure a proper handover and ongoing technical support.
• Ensure the profitability of the O&M business in the region, controlling costs, deviations, contractual risks, and enabling sustainable growth.
• Drive continuous improvement of processes, reporting, and fleet reliability.

Your profile

• Degree in Electrical Engineering, Industrial Engineering, or a related technical field.
• Strong technical background in PV and ESS (BESS).
• Proven experience in managing large and complex O&M portfolios and contracts.
• Advanced capability in contract analysis, including warranties, SLAs, penalties, and liabilities.
• Demonstrated ability to develop and validate RCAs and to analyze SCADA data and equipment logs.
• Strong communication and negotiation skills with customers and service partners.
• Proven leadership experience, managing technical teams and external partners.
• Analytical, structured, and business‑and‑profitability‑oriented mindset.
• Fluent English and Spanish are mandatory. Italian and Portuguese are a plus.
• Proficient in Microsoft Office tools (Excel, Outlook, PowerPoint, Word). Data analysis skills are a strong plus.
• Ability to operate in a multicultural, matrix organization with frequent interaction with HQ.
• Based in Madrid with availability for approximately 30% travel across Spain, Italy, and Portugal.

Why us?

• Bonus payments: smart KPIs with a nice bonus at the end of the year.
• A multinational team awaits you with lots of European and transeuropean exchange.
• Possibility for technical and commercial knowledge enhancement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions.
• Technical and commercial training in our headquarters in Germany and visits to the big R&D facility in China.

About Us

We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All ! With 870+ GW of clean power presently installed worldwide, we are on the road to success! Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility‑scale, commercial & industrial, and residential applications.

Seniority level

Mid‑Senior level.

Employment type

Full‑time.

Job function

Project Management.

Industries

Oil and Gas.

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