Workplace Mobile Products Expert

Job purpose

Within the Mobile Product team in the Workplace department, the main tasks are to define and implement the strategy through mobile products, solutions, and tools, and to provide level 2 and 3 support on MDM technologies for all of the group’s entities.

About The Job

They also guarantee the permanent control of some40,000 mobile terminals spread over 200 entities worldwide.

You will be responsible for the implementation of the mobile product strategy under the management of the Product Manager for devices management (Intune), operating systems (iOS, Android) as well as the Group’s security policy.

As a Mobile Technical Expert, you will represent AXA Group Operations in dialogue with our Mobile Product Owner, proposing, studying, designing, and integrating new mobile services in line with the needs expressed and the Group strategy.

As an expert, you will actively participate in the resolution of incidents and problems within this scope.

Main missions

Your Responsibilities Include

• Operate the Azure AD / Intune infrastructure and integrate new technical solutions across the different entities.
• Ensure the proper execution of mobile projects and programmes in the upstream (assessment of customer needs and recommendations), design, and implementation phases, so the responses meet the needs expressed by AXA GO or its partners.
• Provide technical expertise to project teams and technical teams on solutions related to the employee work environment.
• Write technical instructions, engineering plans, technical designs, and other documents related to the integration of solutions.
• Design and participate in the development of cross‑functional and integration services.
• Research, evaluate, and suggest systems, equipment, and technologies based on internal customer requirements.
• Guarantee the security and compliance of the mobiles of the Group’s employees.
• Resolve incidents, contact level 3, and report to vendors and suppliers (Microsoft, Omnissa, Apple, etc.).

Expected Skills & Experience

We are looking for someone with the following experience and skills:

Technical Skills

• Business skills:
  • Expert on MDM Intune/Azure (Microsoft)
  • Expert on mobile environments (iOS and Android)
• Scripting skills (PowerShell)
• Experience in a large and complex environment

Soft Skills / Transversal Skills

• Language skills (other than English and French)
• Relationship and leadership skills:
  • Team spirit, analysis and synthesis, autonomy and rigour, oral and written communication, curiosity, innovation

What We Offer

We bring together the expertise, cultural diversity, and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins). We promote diversity and inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About The Entity

AXA is becoming a sustainable tech‑led company. At AXA Group Operations, we are one of the major catalysts for this transformation. We trigger and empower the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed and with high quality. We are present across 17 countries with committed, highly qualified teams, leveraging technology, data, sourcing, security, and investment allocation globally while achieving economies of scale and synergies when necessary.

We want to be recognized in three fields of action:

• State‑of‑the‑art Data Technology to drive customer experience
• State‑of‑the‑art Procurement & Sourcing to drive efficiency and better manage risks
• High‑Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world‑leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values. Together we nurture a culture of respect for each other, our customers, and the communities around us. Join AXA and you’ll feel like you belong, are included, and can thrive. You’ll shape the way you work and grow your potential as you seek new opportunities, push boundaries, and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

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