Connectivity Project Manager

about D-edge

Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.

D-EDGE Hospitality Solutions, a subsidiary of Accor and one of the world’s leading hospitality tech providers for hotel distribution. With 17,000+ hotels worldwide trusting our solutions and operations across Europe, Asia and the Americas, we have established ourselves as a global leader, shaping the way hotels connect with guests and maximize revenue.

D-EDGE Hospitality Solutions, a subsidiary of Accor and one of the world’s leading hospitality tech providers for hotel distribution. With 17,000+ hotels worldwide trusting our solutions and operations across Europe, Asia and the Americas, we have established ourselves as a global leader, shaping the way hotels connect with guests and maximize revenue.

Ranked No.1 in Europe and No.3 worldwide, D-EDGE combines the expertise of 500+ professionals in 20+ offices, delivering localized support, innovative services, and cutting-edge tools to help hoteliers thrive. With its global network of 500+ partners, D-EDGE offers an ever-expanding ecosystem that fosters collaboration and growth.

At D-EDGE we are driven by these 4 key values:

We care about people #PEOPLE FIRST

We dare to share #OPEN COMMUNICATION

We embrace change #ADAPTABILITY

We go the extra mile #GO BEYOND

THE ROLE

The Connectivity Project Manager is responsible for coordinating all types of technical integrations, from connectivity project management to the day-to-day internal or external follow-up of operational issues.

The Connectivity Project Manager leads the success of our partners & client’s project integrations. Its main missions are:

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• Coordinate connectivity projects to ensure a seamless level of integration in all the D-EDGE products.
  
• Ensures that all project deliverables meet business needs and functional specifications.
  
• Coordinate with the API Integration Specialist for resolving issues or clarifying requirements
  
• Tracks progress, manage risks, and communicate with stakeholders
  
• Supports the Head of Connectivity in ensuring consistent functional alignment across projects.
  
• Acts as the liaison between business stakeholders, technical teams, and project managers on specific topics such as Distribution, Payments, etc.
  
• Reviews and validates functional requirements, user stories, and use cases for multiple projects
  

Key Responsibilities Highlight

Expertise in D-EDGE APIs ecosystem

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• Develop a deep understanding of D-EDGE platform & its APIs.
  
• Comprehensively manage and update API documentation in cooperation with internal stakeholders.
  
• Drive API evolution/upgrade proposals for business enhancements by collecting clients and partners feedback & needs.
  
• Identify synergies between products to develop and improve our ecosystem consistency.
  
• Actively identify and report bugs to the R&D team.
  
• Provide internal documentation for their use and for support/debugging.
  

Project management of the clients and/or partners integration

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• Provide tailored guidance for a seamless API implementation, whether the integration is based on D-EDGE API or 3rd party one, from project inception to project release.
  
• Assist partners in resolving implementation challenges.
  
• Ensure a proper project follow-up to both internal stakeholders and external consumers using project management tools & documentation.
  
• Handle multiple projects concurrently and adjust priorities based on business needs.
  
• Gather and incorporate feedback from partners to enhance the partner experience in implementing or upgrading our APIs.
  
• Client facing, including participation in clients calls and providing the API expert point of view.
  

Ensure a good technical relationship & experience for clients and/or partners

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• Draft internal and external documentations/guides related to each interface to ensure a seamless client onboarding and proper internal comprehension of each of them.
  
• Provide connectivity tribe and partners with the D-EDGE vision on future evolutions on our products.
  
• Actively contribute to the projects aiming at maintaining D-EDGE brand positioning and ensuring partner and clients satisfaction on their integration experience, such as the API Portal, integration surveys, Partner Portal, etc.
  

what You'll Bring
Hard skills

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• Project management & multi-tasking: ability to handle multiple projects simultaneously, prioritize effectively, and meet deadlines; experience with tools like JIRA and Confluence.
  
• Industry knowledge: good understanding of the hospitality or travel industry, with experience in system integration and connectivity.
  
• Technical expertise: familiarity with API standards (REST, SOAP, XML, JSON) and tools like Postman; knowledge of SQL, HTML, or JavaScript is a plus.
  
• Languages: fluent English (spoken & written) required; French or other languages are a plus.
  

Soft Skills

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• Strong communicator, able to adapt to technical and non-technical audiences.
  
• Team player with excellent collaboration skills in an international environment.
  
• Autonomous, adaptable, and proactive with a problem-solving mindset.
  

KPI

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• Projects delivery
  
• Team objectives contribution
  
• Business KPI
  

Profile

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• 3–5+ years’ experience in technical coordination, project management, or client/partner delivery roles.
  
• Comfortable with B2B platforms (extranets, admin portals) and daily use of tools like Postman, JIRA, and Confluence. xqbhyrx
  
• Background in business, engineering, or a technical/operational role; experience in the hospitality or travel industry is highly valued.
  

Recruitment Process

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• Meeting with HR - 30 minutes
  
• Meeting with the hiring manager - 45 minutes
  
• Case study + restitution with stakeholders (Partnership, other PjMs, tech team) - 1 hour
  
• Meeting with the Product Director, Payment & Connectivity - 30 minutes
  

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