Sales Advisor 25h – Barcelona (Mandarin Speaker)

ALOHAS is more than a fashion brand: it's a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high. It's a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We're passionate about what we do, and that passion shines through in our work.

THE ROLE

We are looking for a results-driven Sales Advisor (Mandarin Speaker) for our Barcelona store. You will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.

YOUR MISSION
Be the face of ALOHAS

• 
  
• Represent the brand with energy, professionalism, and a deep understanding of our values.
  
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
  
• Stay informed on brand updates and best practices.
  
• Ensure the store is always clean, organized, and aligned with visual standards.
  

Deliver an exceptional client experience

• 
  
• Offer tailored service that builds trust and long-term relationships with clients.
  
• Use the clienteling tool effectively - whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
  
• Engage with customers in a meaningful way to maximize conversion and satisfaction.
  
• Handle questions, returns, and service situations with efficiency and care.Support a seamless shopping experience across online and offline channels.
  

Be a business driver

• 
  
• Proactively work to achieve and exceed sales targets.
  
• Understand store KPIs and take ownership of your impact on performance.
  
• Use the clienteling system as a strategic lever to drive results and nurture client relationships.
  
• Support operational tasks that ensure smooth daily store operations.
  
• Identify opportunities to improve results, suggest ideas, and take action when needed.
  
• Monitor after-sales activity to ensure high client satisfaction and loyalty.
  

Collaborate with your team

• 
  
• Foster a positive and collaborative team spirit.
  
• Communicate regularly with teammates and management.
  
• Share feedback and knowledge to help the team grow.
  
• Assist with stock replenishment and inventories as needed.
  

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• 
  
• Proven experience in retail, ideally in a performance-focused environment
  
• Strong sales mindset and ability to meet and exceed targets
  
• Experience using clienteling or CRM tools to support client engagement and sales
  
• Customer-first attitude and excellent interpersonal skills
  
• Fluency in Spanish, English & Mandarin (mandatory)
  
• Proactive, solution-oriented and eager to learn
  
• High level of integrity, motivation and team spirit
  

Benefits

• 
  
• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.
  
• Be an ambassador of the ALOHAS brand. xcskxlj
  
• Exclusive Discounts: Your family and friends benefit too!
  
• Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey
  
• We're a Company with Soul:
  
• We live and breathe sustainability
  
• We support family-life balance, parenthood, gender equality, and diversity
  

About ALOHAS

Want to know more? Video Presentation

Our website: IG: @alohas

#J-18808-Ljbffr