Barcelona Valencia or Malaga Spain (On-site)
Full-time Permanent Contract
21700 Gross/Year Up to 2000 Performance Bonus
Relocation Support Available (500)
Do you enjoy helping people solving problems and working with innovative technology
Heres your opportunity to become part of one of the worlds fastest-growing electric vehicle projects. Join an international team where youll support customers using cutting-edge electric mobility solutions while building your career in sunny Spain.
Whether you choose the vibrant streets of Barcelona the Mediterranean lifestyle of Valencia or the coastal beauty of Malaga youll be joining a company that invests in its people rewards performance and provides real opportunities for professional growth.
What Youll Do
As a Customer Service Representative youll become the trusted point of contact for customers ensuring every interaction is smooth professional and solution-focused.
Handle incoming customer inquiries via:
Phone
Live Chat
Automated support channels
Resolve customer issues efficiently while delivering an outstanding customer experience
Document customer interactions accurately using internal CRM and ticketing systems
Meet Service Level Agreements (SLA) and quality standards
Maintain up-to-date knowledge of products services and electric vehicle technology
Collaborate with teammates to ensure seamless customer support
Support additional operational tasks assigned by Team Leaders or Supervisors
Were Looking For
Youll be a great fit if you have:
Native or bilingual Danish
Fluent English
At least 1 year of Customer Service experience
Experience managing customer inquiries via phone email or chat
Windows
Microsoft Office
Internet applications
Basic IT troubleshooting
Customer-first mindset
Strong communication skills
Positive and solution-oriented attitude
Ability to take ownership of customer cases
Excellent organizational skills
Previous experience in the automotive industry
Experience with electric vehicles or personal ownership of an EV
Dont worry if you dont meet every requirementwe value motivation curiosity and the willingness to learn.
21700 gross/year
Up to 2000 gross/year performance bonus
Permanent contract
Full-time (39 hours/week)
Monday to Friday
09:00 18:00
No weekend shifts.
Receive comprehensive onboarding and project-specific training from day one.
Internal promotions
Learning & development programs
Specialized training courses
International career opportunities
Referral bonus program (Bring a Friend)
Modern office in Barcelona Valencia or Malaga
Multicultural work environment
Work on one of the worlds leading electric mobility projects
Relocation Support
Moving to Spain or within the country
Weve got you covered.
Relocation Assistance:
Up to 500 to help with your move.
Repayment Policy
Leave within the first 6 months 100% repayment
Leave between months 712 50% repayment
Hiring Process
Our recruitment process is simple and fast:
Application Review
Recruiter & Project Lead Interview
HR Interview Technical Assessment
Final Interview with Hiring Manager
Job Offer & Onboarding
Why Move
Imagine finishing work and spending your evenings by the Mediterranean Sea exploring historic city centers enjoying world-famous cuisine and living in one of Europes most desirable destinations.
Whether you prefer the cosmopolitan atmosphere of Barcelona the relaxed lifestyle of Valencia or the sunshine of Malaga this is more than a jobits a lifestyle upgrade.
Ready to Power the Future
If youre passionate about customer service excited by innovative technology and ready to build your career in Spain wed love to hear from you.
Apply today and become part of an international team driving the future of electric mobility.
Employment Type : Full Time
Experience: years
Vacancy: 1
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