Field Application Specialist (Fas) - European Region

Field Application Specialist (Fas) - European Region – Madrid, Kingdom of Spain, Spain

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.
Responsibilities

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• Work closely with the sales departments to collaborate with sales and visit customers.
  
• Provide effective frontline technical support for customers regarding BMK’s services.
  
• Answer questions related to workflow, specific operations, result analysis, etc., to support sales order and utilization/revenue growth.
  
• Coordinate service processes and provide effective technical guidance to customers.
  
• Provide technical support to the marketing and sales departments.
  
• Assist the sales team with pre‑sales technical activities, participate in various publicity campaigns such as seminars, conferences, trade shows, and other on‑site activities in the relevant territories.
  
• Monitor the competition and market development and report findings back to internal teams.
  
• Perform other tasks as needed to achieve company goals.
  

Requirements

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• Ph.D.
  
• Background in Life Sciences, Biochemistry, Molecular Biology, Genetics, Sequencing, NGS Sequencing or related fields (essential), with a bioinformatics background preferred.
  
• General working knowledge of bioinformatics and sequence analysis methods.
  
• Clear vision and sense of responsibility, willing to provide excellent service to customers.
  
• Ability to troubleshoot and provide information back to customers in a helpful, courteous, positive and professional manner.
  
• Good communication skills, able to establish good cooperation relationships with various departments within the company and customers.
  
• Good written and oral communication skills in English, able to complete training and daily communication.
  
• The position involves business travel within the European region.
  
• Outstanding fresh graduates are also welcome.
  

Highly desirable

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• Solid background of lab experience in research‑related fields such as clinical, human disease, animal genomics, and microbiology.
  
• Knowledge and practical experience with NGS platforms. xqbhyrx
  
• Experience in participating in seminars related to the NGS industry.
  

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