Web / CMS Consultant

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand.

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Core Responsibilities

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• Portal Administration: Oversee the daily operations and maintenance of the HCP web portal via Content Management Systems

  
  

• Design Implementation: Convert Figma wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity.

  
  

• Information Architecture & Governance: Direct the site’s structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards.

  
  

• UX Collaboration: Partner with UI/UX teams to refine the digital journey, prioritizing web accessibility, ease of use, and visitor retention.

  
  

• Performance Optimization: Execute and track SEO, Conversion Rate Optimization (CRO), and A/B testing initiatives to enhance portal efficiency.

  
  

• Data Intelligence: Leverage Google Analytics and Looker Studio to transform raw data into actionable insights for executive reporting.

  
  

• Stakeholder Management: Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements.

  
  

• Project Oversight: Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks.

  
  

• MarTech Integration: Support the digital ecosystem by aligning web efforts with Marketing Automation, Salesforce Marketing Cloud (SFMC), and CRM workflows.

  
  

Required Qualifications and Skills

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• Professional Background: 3+ years of CMS management experience (preferably WordPress VIP) in B2B sectors

  
  

• Background in the pharmaceutical or life sciences industry is a significant advantage.

  
  

• Frontend Expertise: High technical proficiency in HTML, CSS, and JavaScript (DOM manipulation). Familiarity with PHP and MySQL back-end structures is preferred.

  
  

• Design & Logic: Proven track record in graphic design principles, information hierarchy, and web governance models.

  
  

• Precision Execution: Demonstrated talent for translating Figma designs into "pixel-perfect" WordPress environments.

  
  

• Advanced Analytics: Expertise in utilizing the Google stack and Looker Studio for sophisticated data interpretation and performance mapping.

  
  

• Growth Marketing: Solid grasp of search engine best practices, user journey mapping, and conversion-driven testing.

  
  

• Communication & Strategy: A strategic thinker capable of managing partner expectations and fostering cross-functional synergy.

  
  

• Workflow Coordination: Highly organized with the ability to navigate tight deadlines and manage multiple workstreams simultaneously (experience with is a plus).

  
  

WHAT DO WE OFFER

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• Permanent contract.

  
  

• Flexible Schedule. We make it easy. Balance your professional and personal life.

  
  

• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.

  
  

• Home Office.

  
  

• Flexible retribution (public transport ticket, Ticket restaurant, etc)

  
  

• Health insurance.

  
  

• OMEGA in action. xqbhyrx Our commitment to a better society is not just an intention.

  
  

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