Service Delivery Manager Regis-TR

What You Will Do

• Lead the governance of the application, ensuring adherence to SDLC standards, quality requirements, and agreed ways of working.
• Own release planning and delivery execu
• tion in collaboration with Product Owners and development teams, ensuring transparency on scope, timelines, dependencies, and risks.
• Monitor delivery performance, define and analyze delivery metrics, and drive continuous improvement initiatives to enhance quality and efficiency.
• Support solution implementation and operational excellence activities, ensuring service stability, incident follow-up, and production readiness.
• Act as the main business stakeholder for application-related initiatives while ensuring compliance with internal controls, risk management, security, and regulatory requirements.

What You Bring

• University degree in Computer Science, Engineering, Information Systems, Business Technology, or a related discipline.
• Proven experience in Service Delivery Management, Application Management, Product Delivery, or a similar role within a software development environment.
• Strong understanding of Agile methodologies, SDLC governance, backlog management, release planning, and software quality practices.
• Experience working with multiple stakeholders across Business, Product, IT, Operations, Risk, Compliance, and Security functions.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to drive delivery in complex and regulated environments.
• Fluent in English (written and spoken).
• Spanish is considered an advantage.

If you have any questions, check out our or call Yuliya Stoyko at +34 917095993. For this vacancy we only accept direct applications. Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.

What We Offer

Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.

Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.