Study Support Assistant

Study Support Assistant

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Study Support Assistant at ICON, you will provide administrative and operational support for clinical trials, contributing to the advancement of innovative treatments and therapies.

What You Will Do:

You will take responsibility for clinical research deliverables, applying your skills to ensure quality and efficiency.

Key responsibilities include:

• Assisting with the preparation and distribution of study documents, including protocols, informed consent forms, and regulatory submissions.
• Coordinating study-related meetings and maintaining meeting minutes and action items
• Managing study-related correspondence, including emails, phone calls, and faxes.
• Supporting study teams in the maintenance of study files and documentation, ensuring compliance with regulatory requirements and company procedures.
• Assisting with the tracking and management of study-related materials and supplies.

Your Profile:

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required qualifications and experience:

• High school diploma or equivalent required; Bachelor's degree preferred.
• Previous administrative or clerical experience, preferably in a healthcare or clinical research setting.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Willingness to travel as required (approximately 5%)

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply