Are you passionate about account management, customer success, and innovative AI solutions?
We're a global technology and services leader that powers the brands of the future. We help some of the world's leading organizations accelerate digital transformation through technology and innovative solutions.
As a French-speaking Desk Account Manager Online in Barcelona, you'll help mid-market customers maximize the value of an AI-powered SaaS platform while driving product adoption, customer retention, and business growth.
We'll provide you with the tools, training, and support you need to succeed. You'll develop expertise in Customer Success, SaaS, AI adoption, and Account Management, while working in a collaborative, international environment with real opportunities for career growth.
What you will do in this role
Build and manage customer relationships, promoting the adoption and effective use of an AI-powered SaaS platform.
Identify customer needs and drive upselling, cross-selling, retention, and re-engagement opportunities to maximize account growth.
Guide customers through platform capabilities, remove adoption barriers, and provide tailored recommendations to help them achieve their business goals.
Manage subscription updates, commercial discussions, and customer satisfaction to support long-term retention.
Track customer interactions, opportunities, and performance metrics using CRM tools, ensuring accurate pipeline management and reporting.
Collaborate with cross-functional teams to deliver an outstanding customer experience and contribute to business success.
Your qualifications
2–5 years of experience in Account Management, Customer Success, or B2B SaaS Sales.
Native or bilingual French and professional English.
Experience driving customer retention, upselling, cross-selling, and account growth.
Excellent communication, relationship-building, and consultative selling skills.
Experience using Salesforce or other CRM platforms in a target-driven environment.
Passion for technology, SaaS, and Generative AI, with the ability to explain complex solutions in a clear and engaging way.
Nice to have
Degree in Business, Marketing, Customer Relations, or a related field.
Knowledge of sales methodologies such as MEDDIC, MEDPIC, or Outcome Selling.
What's in it for you
Full time, permanent Spanish contract: Monday to Friday, 09:00 - 18:00
Salary range between 22,000 - 26,000 euros gross/year
Excellent office location in Benalmadena
Wellness programs and initiatives
Access to training and development programs.
Opportunities for career advancement.
Leadership development initiatives.
Referral bonus when recommending a friend who joins Concentrix.
Diverse and inclusive workplace culture.
Recognition programs to celebrate employee achievements. Opportunities to participate in volunteer and community service projects
If you're excited about building customer relationships, driving the adoption of innovative AI solutions, and helping businesses succeed, we'd love to hear from you. Apply today!
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Location:
ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12
Language Requirements:
English
Time Type:
Desk Account Manager Online (French-speaking) – Hybrid LN01 • ESP Benalmádena Costa, Plaza Solymar, C.C. Benalmar Local 12
Are you ready to take your cloud-career to the sunny coast of Spain? Were seeking a dynamic Cloud Solutions Specialist to join our energetic team based either in Benalmádena on the Costa del Sol or... Mostrar más
Experience the power of what’s next in your career.Are you looking for your next big step? Our client is a global leader in technology and services, helping some of the world’s most recognized bran... Mostrar más
Danish-speaking Digital Marketing Advisor Global Tech Leader.This is your chance to bring strategy, creativity, and business acumen to one of the worlds most recognized digital platforms.Danish-spe... Mostrar más
Experience the power of what’s next in your career.Are you looking for your next big step? Our client is a global leader in technology and services, helping some of the world’s most recognized bran... Mostrar más
Solution Specialist (English + Nordic).Hey! Ready to use your Nordic language skills for a career that's actually cool? Join a global team from sunny Spain and be the tech expert for brands everyon... Mostrar más
We are seeking a driven and client-focused IT Sales Specialist fluent in Dutch and English to join a leading technology team in Spain.This role offers the opportunity to develop your career in IT s... Mostrar más
Solution Specialist (English + Nordic).As a Solution Specialist for Nordic markets, you'll work with growing businesses, helping them adopt cloud solutions that fit how they operate today.You'll ow... Mostrar más
Solution Specialist (Norwegian Speaker).Ready to architect what's next—for leading global brands and your own career? We connect the world's most iconic companies in tech, finance, and travel with ... Mostrar más
Solution Specialist (Finnish Speaker).This opportunity is for professionals who want more than just a job title.You'll work at the intersection of technology, business, and human connection, suppor... Mostrar más
Are you ready to elevate your cloud-career while living in Spains vibrant Mediterranean hotspots? We are looking for a driven Cloud Solutions Specialist fluent in Flemish and English to join a high... Mostrar más
Are you a driven, German-speaking sales professional ready to take your career to the next level? Join us in sunny Benalmádena, where youll be part of a vibrant, high-energy team focused on growth,... Mostrar más
Want a European life? Start smart start in Barcelona.You don't have to lock yourself down yet.This role gives you the job, relocation support, and an apartment all ready.Work with Nordic companies ... Mostrar más
Join a leading BPO company supporting top tech brands in delivering outstanding customer experiences.Spains most vibrant coastal cities.Benalmádena OR Valencia, Spain.Base salary + performance bonu... Mostrar más
Are you ready to take your sales career to the next level while living by the Mediterranean coast, enjoying sun-soaked days, vibrant city life, and a relaxed but dynamic environment? Were seeking a... Mostrar más
We are seeking a detail-oriented and customer-focused Renewals Specialist fluent in Dutch and English to join a dynamic team in Spain.This role offers an excellent opportunity to advance your caree... Mostrar más
Want a European life? Start smart start in Barcelona.You don't have to lock yourself down yet.This role gives you the job, relocation support, and an apartment all ready.Work with Nordic companies ... Mostrar más
Want a European life? Start smart start in Barcelona.You don't have to lock yourself down yet.This role gives you the job, relocation support, and an apartment all ready.Work with Nordic companies ... Mostrar más
Solution Specialist (Norwegian Speaker).Are you ready for what's next? This role is for professionals who want to grow, stay close to technology, and work with meaningful solutions that impact real... Mostrar más
Cloud Sales Development Representative.Benalmádena or Valencia, Spain.Reach out to Flemish-speaking businesses and introduce them to our cloud offerings.Build and qualify a strong pipeline of leads... Mostrar más
Experience the power of what’s next in your career.Are you ready to grow and be inspired? Our client is a global technology and services leader, helping some of the world’s most recognized brands i... Mostrar más
